Hightouch incident

Syncs Using Passage Delayed

Minor Resolved View vendor source →

Hightouch experienced a minor incident on November 6, 2024 affecting AWS us-east-1 (N. Virginia), lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2024, 04:02 PM UTC
Resolved
Nov 06, 2024, 04:02 PM UTC
Duration
—
Detected by Pingoru
Nov 06, 2024, 04:02 PM UTC

Affected components

AWS us-east-1 (N. Virginia)

Update timeline

  1. resolved Nov 06, 2024, 04:02 PM UTC

    A subset of syncs using our Passage feature were delayed this morning starting at 8AM ET. In the worst case, syncs were delayed up to 2hr40m. A small subset of delayed syncs will show up as failed. These will finish without issue on their next scheduled run.