Hightouch incident

HubSpot requests blocked by Cloudflare

Notice Resolved View vendor source →

Hightouch experienced a notice incident on February 6, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2025, 02:55 PM UTC
Resolved
Feb 06, 2025, 03:00 AM UTC
Duration
Detected by Pingoru
Feb 06, 2025, 02:55 PM UTC

Update timeline

  1. resolved Feb 06, 2025, 02:55 PM UTC

    From 10pm ET on Feb 5 to 7am ET on Feb 6, Cloudflare blocked requests to HubSpot from our us-east-1 region. During that period, customers in that region may have seen rejected rows or connection failures with "error code: 1006." The issue was resolved by HubSpot, and we're working with the HubSpot team to ensure it doesn't happen again. The issue was possibly related to other recent HubSpot and Cloudflare networking issues: https://status.hubspot.com/incidents/vbhbbgpcp150, https://www.cloudflarestatus.com/incidents/m90shgg0k4dd