Hetzner incident

API failure for metrics

Resolved after 1 hour 36 minutes, affecting Cloud, on November 12, 2026.

monitoring Nov 12, 2026, 02:11 PM UTC

We have fixed the error. We are monitoring the systems closely.

Affected components

Cloud

investigating Nov 12, 2026, 01:16 PM UTC

API endpoints for metrics (/servers/{id}/metrics and /load_balancers/{id}/metrics) are failing or data may be incomplete.
identified Nov 12, 2026, 01:23 PM UTC

We have identified the issue and are working on a fix. The service will be available again once the fix has been applied.
monitoring Nov 12, 2026, 02:11 PM UTC

We have fixed the error. We are monitoring the systems closely.
resolved Nov 12, 2026, 02:53 PM UTC

The problem is fixed.

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