Hetzner incident

API failure for metrics

Ongoing since 11:55 AM UTC, affecting Cloud.

identified Nov 11, 2026, 11:58 AM UTC

We have identified the issue and are working on a fix. The service will be available again once the fix has been applied.

Started
Nov 11, 2026, 11:55 AM UTC
Resolved
Ongoing
Duration
● 17m
Detected by Pingoru
Nov 11, 2026, 11:55 AM UTC

Affected components

Cloud

Update timeline

  1. investigating Nov 11, 2026, 11:55 AM UTC

    API endpoints for metrics (/servers/{id}/metrics and /load_balancers/{id}/metrics) are failing or data may be incomplete.

  2. identified Nov 11, 2026, 11:58 AM UTC

    We have identified the issue and are working on a fix. The service will be available again once the fix has been applied.

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