Hetzner Outage History
Hetzner degraded · 1 active incident View live status →Pingoru has recorded 156 incidents for Hetzner: 154 in the last 12 months and 44 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 23 | 419 of 720 (58%) |
| May 2026 | 29 | 292 of 744 (39%) |
| June 2026 | 30 | 680 of 720 (94%) |
| July 2026 | 25 | 483 of 744 (65%) |
| August 2026 | 11 | 252 of 744 (34%) |
| September 2026 | 11 | 342 of 720 (47%) |
| October 2026 | 20 | 244 of 744 (33%) |
| November 2026 | 4 | 128 of 128 (100%) |
Incidents, newest first
Major November 5, 2026 Fault report on Hetzner Console 1h 2m Cloud
Started Nov 05, 2026, 01:29 AM UTC· resolved Nov 05, 2026, 02:31 AM UTC
- investigating Nov 05, 2026, 01:29 AM UTC
Due to a fault the Hetzner Console are currently not available.
- monitoring Nov 05, 2026, 02:10 AM UTC
We have fixed the error. We are monitoring the systems closely.
- monitoring Nov 05, 2026, 02:30 AM UTC
We have fixed the error. We are monitoring the systems closely.
- resolved Nov 05, 2026, 02:31 AM UTC
We have fixed the error. All systems are reachable again.
Major November 4, 2026 Cloud Router fault nbg1-cloud1-core_spine_rdev1 7m Network (Cloud-Network)
Started Nov 04, 2026, 03:03 PM UTC· resolved Nov 04, 2026, 03:10 PM UTC
- investigating Nov 04, 2026, 03:57 PM UTC
We are currently experiencing a fault on our router nbg1-cloud1-core_spine_rdev1. Our technicians are working hard on analysing the cause of the interruption in order to solve the issue. Please bear with us. We apologise for any inconvenience. Thank you for your understanding.
- resolved Nov 04, 2026, 03:59 PM UTC
The fault has been fixed. All systems are accessible again
Major November 3, 2026 Cloud Resource Creation Delay 45m Cloud
Started Nov 03, 2026, 12:03 PM UTC· resolved Nov 03, 2026, 12:48 PM UTC
- investigating Nov 03, 2026, 12:03 PM UTC
Currently there is a delay in creating or modifying resources in the Hetzner Cloud.
- monitoring Nov 03, 2026, 12:25 PM UTC
The problem has been found and resolved, but it'll still take a while to process the backlog.
- resolved Nov 03, 2026, 12:48 PM UTC
The problem is fixed and creating and modifying resources works as usual.
Major November 3, 2026 Fault report for Cloud DNS API and reverse DNS APIs (Primary IP, Floating IPs, Cloud Server, Load Balancer) 1h 3m Cloud
Started Nov 03, 2026, 08:52 AM UTC· resolved Nov 03, 2026, 09:55 AM UTC
- investigating Nov 03, 2026, 09:05 AM UTC
We have encountered an issue with the Cloud DNS API and the reverse DNS APIs (Primary IPs, Floating IP, Cloud Server and Load Balancers)
- identified Nov 03, 2026, 09:40 AM UTC
The cause of the issue has been identified. Our technicians are working to resolve the issue.
- monitoring Nov 03, 2026, 09:42 AM UTC
The cause has be resolved, we currently monitor the systems.
- resolved Nov 03, 2026, 09:55 AM UTC
The issue has been resolved.
Major October 28, 2026 DHCP degraded in FSN1 and NBG1 26m
Started Oct 28, 2026, 08:06 PM UTC· resolved Oct 28, 2026, 08:32 PM UTC
- investigating Oct 28, 2026, 08:54 PM UTC
The DHCP for FSN1 and NBG1 is not working as expected. This affects new installations in Robot, booting the Rescue System and dynamic IP configuration.
- resolved Oct 28, 2026, 08:55 PM UTC
The issue was found and solved.
Major October 27, 2026 Fault report on mirror (mirror.hetzner.de / download.hetzner.com / packages.hetzner.com) 1h 34m
Started Oct 27, 2026, 08:45 AM UTC· resolved Oct 27, 2026, 10:19 AM UTC
- investigating Oct 27, 2026, 08:46 AM UTC
Due to a fault, there is currently limited/no availability to the mirror (mirror.hetzner.de / download.hetzner.com / packages.hetzner.com).
- resolved Oct 27, 2026, 10:19 AM UTC
We have fixed the fault. The system is accessible again.
Major October 27, 2026 Object Storage in location nbg1 partially degraded 2h 14m Cloud (Object Storage)
Started Oct 27, 2026, 07:15 AM UTC· resolved Oct 27, 2026, 09:30 AM UTC
- investigating Oct 27, 2026, 07:15 AM UTC
Object Storage service in location nbg1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.
- monitoring Oct 27, 2026, 07:29 AM UTC
We have fixed the error. We are monitoring the systems closely.
- resolved Oct 27, 2026, 09:30 AM UTC
The problem is fixed.
Major October 26, 2026 Object Storage in location nbg1 partially degraded 2h 3m Cloud (Object Storage)
Started Oct 26, 2026, 04:36 PM UTC· resolved Oct 26, 2026, 06:40 PM UTC
- investigating Oct 26, 2026, 04:51 PM UTC
Object Storage service in location nbg1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.
- monitoring Oct 26, 2026, 05:52 PM UTC
We have fixed the error. We are monitoring the systems closely.
- resolved Oct 26, 2026, 06:40 PM UTC
We have fixed the error. All systems are reachable again.
Major October 26, 2026 API failure for metrics 46m Cloud
Started Oct 26, 2026, 06:21 AM UTC· resolved Oct 26, 2026, 07:07 AM UTC
- identified Oct 26, 2026, 06:21 AM UTC
API endpoints for metrics (/servers/{id}/metrics and /load_balancers/{id}/metrics) are failing or data may be incomplete.
- identified Oct 26, 2026, 06:23 AM UTC
We have identified the issue and are working on a fix. The service will be available again once the fix has been applied.
- resolved Oct 26, 2026, 07:07 AM UTC
The problem is fixed.
Major October 21, 2026 Router fault fra-core8 2h 17m Datacenter (Network-NBG1)
Started Oct 21, 2026, 10:22 AM UTC· resolved Oct 21, 2026, 12:39 PM UTC
- investigating Oct 21, 2026, 11:03 AM UTC
We are currently experiencing a fault on our router fra-core8. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
- identified Oct 21, 2026, 11:04 AM UTC
We are currently experiencing a fault on our router fra-core8. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
- identified Oct 21, 2026, 11:39 AM UTC
Router is not carrying traffic any more. There should be no customer impact.
- resolved Oct 21, 2026, 12:39 PM UTC
The fault has been fixed. All systems are accessible again.
Major October 19, 2026 Technical issues with vSwitch MAC learning 1d 12h Network (vSwitch)
Started Oct 19, 2026, 07:00 PM UTC· resolved Oct 21, 2026, 07:34 AM UTC
- investigating Oct 20, 2026, 12:24 AM UTC
MAC address information may not be installed correctly after MAC updates on some network devices. As a result, MAC learning within a vSwitch can be delayed, and ARP/NDP requests may go unanswered, which can lead to packet loss between servers in the same vSwitch. We are aware of the impact and are working on it with high priority.
- investigating Oct 20, 2026, 12:25 AM UTC
Delays in MAC learning within the vSwitch may occur. This can lead to packet loss if ARP/NDP requests are not answered in a timely manner.
- investigating Oct 20, 2026, 08:43 PM UTC
MAC address information may not be installed correctly after MAC updates on some network devices. As a result, MAC learning within a vSwitch can be delayed, and ARP/NDP requests may go unanswered, which can lead to packet loss between servers in the same vSwitch. We are aware of the impact and are working on it with high priority.
- resolved Oct 21, 2026, 07:34 AM UTC
On some access switches, MAC entries were not reliably installed after MAC updates. We are applying corrective measures across the affected devices and are closely monitoring MAC learning. If you still experience connectivity issues within a vSwitch, please contact our support with the vSwitch ID and the affected servers. We apologize for the inconvenience.
Major October 18, 2026 Object Storage in location fsn1 degraded 21h 16m Cloud (Object Storage)
Started Oct 18, 2026, 01:28 PM UTC· resolved Oct 19, 2026, 10:44 AM UTC
- investigating Oct 18, 2026, 02:13 PM UTC
Object Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.
- monitoring Oct 18, 2026, 02:31 PM UTC
We have identified a machine with networking issues, presumably because of HW-related problems. Said machine has been removed from the cluster until fixed. All services have been fully restored. This incident only affected customers with buckets on the respective cluster.
- investigating Oct 18, 2026, 03:44 PM UTC
Object Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.
- investigating Oct 18, 2026, 04:12 PM UTC
We have a stuck component because of the past incident and are investigating.
- monitoring Oct 18, 2026, 06:03 PM UTC
We have managed to pinpoint the problem; the service is available again and we are continuing to monitor the situation.
- resolved Oct 19, 2026, 10:44 AM UTC
The service is now back to normal.
Major October 15, 2026 Object Storage in location fsn1 degraded 18h 24m Cloud (Object Storage)
Started Oct 15, 2026, 06:19 PM UTC· resolved Oct 16, 2026, 12:43 PM UTC
- investigating Oct 15, 2026, 07:19 PM UTC
Object Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.
- identified Oct 15, 2026, 07:24 PM UTC
Object Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.
- identified Oct 15, 2026, 07:24 PM UTC
Creation of new buckets fails temporarily. We are investigating the root cause.
- investigating Oct 16, 2026, 12:22 AM UTC
Object Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.
- monitoring Oct 16, 2026, 02:38 AM UTC
The service has been restored, but we continue monitoring.
- resolved Oct 16, 2026, 12:43 PM UTC
The service is stable again. We'll close the incident and mark it as resolved.
Major October 15, 2026 Failure of database servers 10h 29m
Started Oct 15, 2026, 04:48 AM UTC· resolved Oct 15, 2026, 03:17 PM UTC
- investigating Oct 15, 2026, 05:38 AM UTC
We are observing an unusual rate of failures on our database servers. This leads to our own websites as well as our customers database and websites on Managed Servers and Webhosting being not available temporarily. We are working on a solution
- investigating Oct 15, 2026, 05:46 AM UTC
We are observing an unusual rate of failures on our database servers. This leads to our own websites as well as our customers database and websites on Managed Servers and Webhosting being not available temporarily. We are working on a solution
- identified Oct 15, 2026, 05:51 AM UTC
We've identified the issue and are restarting the database servers once to remedy it.
- monitoring Oct 15, 2026, 06:32 AM UTC
The database servers have returned to normal duty. We are monitoring the situation closely.
- resolved Oct 15, 2026, 03:17 PM UTC
The database servers have returned to normal duty.
Major October 14, 2026 Fault report on Cloud API, Hetzner API and Hetzner Console 1h 26m Cloud
Started Oct 14, 2026, 12:58 PM UTC· resolved Oct 14, 2026, 02:25 PM UTC
- investigating Oct 14, 2026, 12:58 PM UTC
Due to an ongoing attack on our infrastructure the Cloud API (api.hetzner.cloud), Hetzner API (api.hetzner.com) and the Hetzner Console are currently partially unavailable.
- identified Oct 14, 2026, 01:01 PM UTC
Due to a fault the Hetzner Console is currently not available.
- monitoring Oct 14, 2026, 02:02 PM UTC
Due to an ongoing attack on our infrastructure the Cloud API (api.hetzner.cloud), Hetzner API (api.hetzner.com) and the Hetzner Console are currently partially unavailable.
- monitoring Oct 14, 2026, 02:02 PM UTC
The attack is over. We are keeping an eye on the systems.
- resolved Oct 14, 2026, 02:25 PM UTC
The attack has been stopped successfully. Both affected APIs and the Hetzner Console are fully reachable again.
Major October 13, 2026 Cloud IPv6 routing problems 21h 36m Cloud (Cloud Server)
Started Oct 13, 2026, 11:00 AM UTC· resolved Oct 14, 2026, 08:36 AM UTC
- investigating Oct 13, 2026, 09:09 PM UTC
We are currently experiencing a fault, which is preventing some cloud servers from being reached via IPv6. IPv4 traffic is unaffected. Our technicians are working hard on analysing the cause of the interruption in order to solve the issue. Please bear with us. We apologise for any inconvenience. Thank you for your understanding.
- identified Oct 13, 2026, 09:14 PM UTC
We are currently experiencing a fault, which is preventing some cloud servers from being reached via IPv6. IPv4 traffic is unaffected. Our technicians are working hard on analysing the cause of the interruption in order to solve the issue. Please bear with us. We apologise for any inconvenience. Thank you for your understanding.
- resolved Oct 14, 2026, 08:36 AM UTC
The fault has been fixed. All systems are accessible again
Major October 11, 2026 Object Storage in location FSN partially degraded 52m Cloud (Object Storage)
Started Oct 11, 2026, 09:12 PM UTC· resolved Oct 11, 2026, 10:04 PM UTC
- investigating Oct 11, 2026, 09:14 PM UTC
The Object Storage service in location FSN is currently degraded for some customers. Requests to download or upload objects may fail or time out. We are already working on fixing the issue and getting things back to normal.
- monitoring Oct 11, 2026, 09:46 PM UTC
We have managed to pinpoint the problem; the service has been restored
- resolved Oct 11, 2026, 10:04 PM UTC
We have restored the service and apologise for any inconvenience caused
Major October 8, 2026 Fault report on recursive DNS servers at the locations HEL1, FSN1 and NBG1 20h 42m
Started Oct 08, 2026, 03:22 PM UTC· resolved Oct 09, 2026, 12:04 PM UTC
- investigating Oct 08, 2026, 04:05 PM UTC
We currently see a raised response time of our recursive DNS servers at the locations HEL1, FSN1 and NBG1. You can find more information about our recursive DNS servers at https://docs.hetzner.com/networking/dns/overview#rekursive-nameserver
- investigating Oct 08, 2026, 06:25 PM UTC
Unfortunately, the problem still remains at the locations FSN1 and HEL1.
- investigating Oct 08, 2026, 09:00 PM UTC
Response times should have normalised. We continue to monitor the situation.
- resolved Oct 09, 2026, 12:04 PM UTC
The system is within normal operational parameters.
Major October 8, 2026 Increased Error Rate for Server Creation from One Click Apps 5h 35m Cloud (Cloud Server)
Started Oct 08, 2026, 03:15 PM UTC· resolved Oct 08, 2026, 08:50 PM UTC
- investigating Oct 08, 2026, 06:18 PM UTC
We've noticed an increased error rate when creating Cloud Servers from One Click Apps. Created servers remain stuck in the creation process or the creation ends in an error.
- resolved Oct 09, 2026, 06:25 AM UTC
The problem is fixed.
Major October 5, 2026 The Deletion of Projects fails 1h 11m Cloud
Started Oct 05, 2026, 11:40 AM UTC· resolved Oct 05, 2026, 12:51 PM UTC
- investigating Oct 05, 2026, 12:19 PM UTC
The deletion of projects in Hetzner Console fails with an error.
- identified Oct 05, 2026, 12:26 PM UTC
The deletion of projects errors.
- monitoring Oct 05, 2026, 12:30 PM UTC
The service has been restored, but we continue monitoring.
- identified Oct 05, 2026, 12:34 PM UTC
The check if a project still contains protected resources fails for a subset of products.
- resolved Oct 05, 2026, 12:51 PM UTC
The service is stable again. We’ll close the incident and mark it as resolved.
Major October 1, 2026 Cloud Leaf fault nbg1-cloud1-leaf26 22m Cloud
Started Oct 01, 2026, 11:57 AM UTC· resolved Oct 01, 2026, 12:19 PM UTC
- identified Oct 01, 2026, 11:57 AM UTC
We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf26. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
- resolved Oct 01, 2026, 12:19 PM UTC
We have fixed the error. All systems are reachable again.
Major October 1, 2026 Load Balancers: private network outage for dedicated servers 3h 47m Cloud (Load Balancer)
Started Oct 01, 2026, 09:00 AM UTC· resolved Oct 01, 2026, 12:47 PM UTC
- identified Oct 01, 2026, 09:42 AM UTC
The Load Balancers are unable to reach dedicated server targets via the vSwitch connection due to the ongoing incident: https://status.hetzner.com/incident/288baeb9-5cb2-4e68-9074-b878dcd0d793.
- monitoring Oct 01, 2026, 11:53 AM UTC
Dedicated server targets are reachable again without restrictions.
- resolved Oct 01, 2026, 12:47 PM UTC
No further problems appeared.
Major October 1, 2026 vSwitch issues 23h 56m Network (vSwitch)
Started Oct 01, 2026, 08:00 AM UTC· resolved Oct 02, 2026, 07:56 AM UTC
- investigating Oct 01, 2026, 08:53 AM UTC
We're currently seeing issues with the vSwitch. This can cause packet loss, higher latency or dropped connections between servers on a vSwitch. Our technicians are already working on it.
- investigating Oct 01, 2026, 08:55 AM UTC
We're currently seeing issues with the vSwitch. This can cause packet loss, higher latency or dropped connections between servers on a vSwitch. Our technicians are already working on it.
- investigating Oct 01, 2026, 11:24 AM UTC
Right now the vSwitch should work again. Please flush the ARP table on bare metal servers. Let us know if there are still blockers and include a description.
- resolved Oct 02, 2026, 07:56 AM UTC
There are no further reports of this issue at the moment. We consider it resolved for now. The cause was a problem with the MAC learning of the vSwitch. Please also consider reading https://status.hetzner.com/incident/52a3c458-f6dd-41a4-b617-dd6d059c512f
Major September 22, 2026 Newly created customer accounts can't create Cloud Servers 19h 50m Cloud (Cloud Server)
Started Sep 22, 2026, 01:30 PM UTC· resolved Sep 23, 2026, 09:20 AM UTC
- identified Sep 22, 2026, 04:03 PM UTC
We've detected that newly created customer accounts after sign-up incorrectly have a Primary IP limit of 0. This prevents affected customers from creating Cloud Servers with Primary IPs. We're already working on a resolution that will fix the incorrect limit. We'll post an update as soon as the issue has been fixed.
- identified Sep 22, 2026, 05:06 PM UTC
We have implemented a temporary solution to contain the problem to such an extent that it no longer directly affects customers. The default IP limits for new customers apply and creating servers should be possible again.
- resolved Sep 23, 2026, 09:20 AM UTC
The issue has been fixed. Newly created customer accounts now receive the correct default Primary IP limits, and the limits of all previously affected accounts have been corrected. Creating Cloud Servers with Primary IPs works as expected again.
Major September 21, 2026 Object Storage in location fsn1 degraded 4h 40m Cloud (Object Storage)
Started Sep 21, 2026, 10:16 AM UTC· resolved Sep 21, 2026, 02:57 PM UTC
- investigating Sep 21, 2026, 10:16 AM UTC
Object Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.
- monitoring Sep 21, 2026, 10:30 AM UTC
We have fixed the error. We are monitoring the systems closely.
- resolved Sep 21, 2026, 02:57 PM UTC
The cluster is working as expected again