Hetzner Outage History

Hetzner degraded · 7 active incidents View live status →

Hetzner had 124 outages in the last 2 years totaling 312h 5m of downtime — averaging 5.1 incidents per month.

There were 124 Hetzner outages since April 9, 2025 totaling 312h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.hetzner.com

Minor September 21, 2026

Object Storage in location fsn1 degraded

Detected by Pingoru
Sep 21, 2026, 10:16 AM UTC
Resolved
Sep 21, 2026, 03:01 PM UTC
Duration
4h 44m
Affected: Cloud (Object Storage)
Timeline · 2 updates
  1. investigating Sep 21, 2026, 10:16 AM UTC

    Object Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.

  2. monitoring Sep 21, 2026, 10:30 AM UTC

    Object Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.

Read the full incident report →

Major September 17, 2026

Object Storage in location nbg1 degraded

Detected by Pingoru
Sep 17, 2026, 06:06 AM UTC
Resolved
Sep 17, 2026, 08:06 AM UTC
Duration
1h 59m
Affected: Cloud (Object Storage)
Timeline · 2 updates
  1. investigating Sep 17, 2026, 07:01 AM UTC

    Object Storage service in location nbg1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.

  2. identified Sep 17, 2026, 07:30 AM UTC

    Object Storage service in location nbg1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.

Read the full incident report →

Minor September 15, 2026

Object Storage in location fsn1 for some buckets degraded

Detected by Pingoru
Sep 15, 2026, 11:59 AM UTC
Resolved
Sep 16, 2026, 08:53 AM UTC
Duration
20h 54m
Affected: Cloud (Object Storage)
Timeline · 3 updates
  1. investigating Sep 15, 2026, 01:17 PM UTC

    We are experiencing memory pressure on our systems that causes daemons to crash. For most requests no impact should be expected; But sometimes requests may be delayed or in rare cases aborted. We are investigating the root cause.

  2. identified Sep 15, 2026, 05:41 PM UTC

    We are experiencing memory pressure on our systems that causes daemons to crash. For most requests no impact should be expected; But sometimes requests may be delayed or in rare cases aborted. We are investigating the root cause.

  3. monitoring Sep 15, 2026, 08:16 PM UTC

    We are experiencing memory pressure on our systems that causes daemons to crash. For most requests no impact should be expected; But sometimes requests may be delayed or in rare cases aborted. We are investigating the root cause.

Read the full incident report →

Minor September 14, 2026

Function tests on UPS and emergency power systems in NBG1-DC6

Detected by Pingoru
Sep 14, 2026, 12:00 PM UTC
Resolved
Sep 16, 2026, 11:18 AM UTC
Duration
1d 23h
Affected: NBG1 (NBG1-DC6)
Timeline · 2 updates
  1. scheduled Sep 14, 2026, 07:25 AM UTC

    We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.

  2. resolved Sep 16, 2026, 11:18 AM UTC

    We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.

Read the full incident report →

Major September 11, 2026

Limited connectivity of Cloud servers on Cloud Leaf hil-cloud1-leaf8

Detected by Pingoru
Sep 11, 2026, 11:30 PM UTC
Resolved
Sep 13, 2026, 08:06 AM UTC
Duration
1d 8h
Affected: Cloud
Timeline · 1 update
  1. identified Sep 12, 2026, 01:56 PM UTC

    We are currently experiencing a limited connectivity on Cloud Servers on our cloud leaf hil-cloud1-leaf8. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.

Read the full incident report →

Minor September 11, 2026

Load Balancers: maintenance work

Detected by Pingoru
Sep 11, 2026, 09:30 AM UTC
Resolved
Sep 11, 2026, 02:36 PM UTC
Duration
5h 6m
Affected: Cloud (Load Balancer)
Timeline · 2 updates
  1. scheduled Sep 09, 2026, 09:25 AM UTC

    We will be performing routine maintenance work on Load Balancers. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

  2. identified Sep 11, 2026, 10:00 AM UTC

    We will be performing routine maintenance work on Load Balancers. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

Read the full incident report →

Major September 10, 2026

Fault report for Hetzner Accounts

Detected by Pingoru
Sep 10, 2026, 08:40 PM UTC
Resolved
Sep 10, 2026, 11:14 PM UTC
Duration
2h 34m
Affected: Panels (Accounts)
Timeline · 1 update
  1. investigating Sep 10, 2026, 10:06 PM UTC

    There is currently a fault on Hetzner Accounts (https://accounts.hetzner.com). For this reason, it is not possible right now to access to Hetzner Accounts or these other user interfaces: - Hetzner Console (https://console.hetzner.com) - Robot (https://robot.hetzner.com) - konsoleH (https://konsoleh.hetzner.com) - DNS Console (https://dns.hetzner.com)

Read the full incident report →

Major September 10, 2026

Fault report for Robot

Detected by Pingoru
Sep 10, 2026, 08:40 PM UTC
Resolved
Sep 10, 2026, 11:14 PM UTC
Duration
2h 34m
Affected: Panels (Robot)
Timeline · 1 update
  1. investigating Sep 10, 2026, 10:05 PM UTC

    There is currently a fault on Robot that is affecting the following interfaces: - Robot (https://robot.hetzner.com) - Robot Web Service (https://robot-ws.your-server.de) - Robot Mobile - Robot Email Interface

Read the full incident report →

Minor September 10, 2026

Fault report hetzner.com

Detected by Pingoru
Sep 10, 2026, 08:40 PM UTC
Resolved
Sep 10, 2026, 10:57 PM UTC
Duration
2h 17m
Affected: Websites (hetzner.com)
Timeline · 2 updates
  1. investigating Sep 10, 2026, 09:55 PM UTC

    Due to a fault, the website https://www.hetzner.com is not or only partially accessible.

  2. resolved Sep 10, 2026, 10:57 PM UTC

    Due to a fault, the website https://www.hetzner.com is not or only partially accessible.

Read the full incident report →

Minor September 9, 2026

Hetzner Accounts routine maintenance work

Detected by Pingoru
Sep 09, 2026, 07:30 PM UTC
Resolved
Sep 09, 2026, 07:46 PM UTC
Duration
16m
Affected: Panels (Accounts)
Timeline · 2 updates
  1. scheduled Sep 09, 2026, 08:19 AM UTC

    During this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces: - Hetzner Console (https://console.hetzner.com) - Robot (https://robot.hetzner.com) - konsoleH (https://konsoleh.hetzner.com) - DNS Console (https://dns.hetzner.com)

  2. identified Sep 09, 2026, 07:30 PM UTC

    During this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces: - Hetzner Console (https://console.hetzner.com) - Robot (https://robot.hetzner.com) - konsoleH (https://konsoleh.hetzner.com) - DNS Console (https://dns.hetzner.com)

Read the full incident report →

Minor September 9, 2026

Robot routine maintenance work

Detected by Pingoru
Sep 09, 2026, 07:30 PM UTC
Resolved
Sep 09, 2026, 07:46 PM UTC
Duration
16m
Affected: Panels (Robot)
Timeline · 2 updates
  1. scheduled Sep 09, 2026, 08:20 AM UTC

    During this time, we will be doing routine maintenance work on Robot. You will not have access to Robot or these other user interfaces: - Robot (https://robot.hetzner.com) - Robot Web Service (https://robot-ws.your-server.de) - Robot Mobile - Robot Email Interface

  2. identified Sep 09, 2026, 07:30 PM UTC

    During this time, we will be doing routine maintenance work on Robot. You will not have access to Robot or these other user interfaces: - Robot (https://robot.hetzner.com) - Robot Web Service (https://robot-ws.your-server.de) - Robot Mobile - Robot Email Interface

Read the full incident report →

Minor September 9, 2026

Maintenance work Backbone/Core - FSN1

Detected by Pingoru
Sep 09, 2026, 04:00 AM UTC
Resolved
Sep 09, 2026, 12:13 PM UTC
Duration
8h 13m
Affected: Network (Backbone)
Timeline · 2 updates
  1. scheduled Aug 26, 2026, 12:14 PM UTC

    During the above-mentioned time frame, we will be carrying out maintenance work on the backbone/core infrastructure in FSN1. During this work network traffic _won't_ be interrupted as redundant system will carry it. Our technicians are carrying out this maintenance work to ensure the long-term security and stability of our infrastructure. We apologize for any inconvenience and thank you for your patience.

  2. identified Sep 09, 2026, 04:12 AM UTC

    During the above-mentioned time frame, we will be carrying out maintenance work on the backbone/core infrastructure in FSN1. During this work network traffic _won't_ be interrupted as redundant system will carry it. Our technicians are carrying out this maintenance work to ensure the long-term security and stability of our infrastructure. We apologize for any inconvenience and thank you for your patience.

Read the full incident report →

Minor September 7, 2026

Maintenance at backbone connection between FRA - HEL1

Detected by Pingoru
Sep 07, 2026, 09:00 PM UTC
Resolved
Sep 08, 2026, 04:50 AM UTC
Duration
7h 50m
Affected: Network (Backbone)
Timeline · 2 updates
  1. scheduled Jul 29, 2026, 11:32 AM UTC

    In the above-mentioned period, maintenance will be performed at the backbone connection between FRA - HEL1. This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your understanding.

  2. resolved Sep 08, 2026, 04:50 AM UTC

    In the above-mentioned period, maintenance will be performed at the backbone connection between FRA - HEL1. This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your understanding.

Read the full incident report →

Minor September 7, 2026

Maintenance UPS systems in HEL1-DC1

Detected by Pingoru
Sep 07, 2026, 06:00 AM UTC
Resolved
Sep 07, 2026, 08:30 AM UTC
Duration
2h 30m
Affected: HEL1 (HEL1-DC1)
Timeline · 2 updates
  1. scheduled Sep 07, 2026, 05:41 AM UTC

    We will perform routine maintenance work on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.

  2. identified Sep 07, 2026, 06:01 AM UTC

    We will perform routine maintenance work on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.

Read the full incident report →

Major September 4, 2026

Fault at DENIC

Detected by Pingoru
Sep 04, 2026, 11:30 AM UTC
Resolved
Sep 04, 2026, 12:45 PM UTC
Duration
1h 15m
Affected: Panels (Robot)
Timeline · 1 update
  1. investigating Sep 04, 2026, 12:02 PM UTC

    Currently, there is a fault at the .de registry (DENIC). So you cannot order .de domains at the moment.

Read the full incident report →

Minor September 2, 2026

Load Balancers: maintenance work in FSN & NBG

Detected by Pingoru
Sep 02, 2026, 11:00 AM UTC
Resolved
Sep 02, 2026, 05:27 PM UTC
Duration
6h 27m
Affected: Cloud (Load Balancer)
Timeline · 2 updates
  1. scheduled Aug 31, 2026, 07:08 AM UTC

    We will be performing routine maintenance work on Load Balancers in FSN & NBG. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

  2. identified Sep 02, 2026, 11:32 AM UTC

    We will be performing routine maintenance work on Load Balancers in FSN & NBG. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

Read the full incident report →

Minor September 2, 2026

Maintenance work on Object Storage in NBG1

Detected by Pingoru
Sep 02, 2026, 11:00 AM UTC
Resolved
Sep 02, 2026, 01:56 PM UTC
Duration
2h 56m
Affected: Cloud (Object Storage)
Timeline · 2 updates
  1. scheduled Aug 26, 2026, 01:18 PM UTC

    We will perform planed maintenance work on our Object Storage. During this time, short connection interruptions may occur.

  2. identified Sep 02, 2026, 11:20 AM UTC

    We will perform planed maintenance work on our Object Storage. During this time, short connection interruptions may occur.

Read the full incident report →

Minor September 2, 2026

Load Balancers: maintenance work in all Locations

Detected by Pingoru
Sep 02, 2026, 07:00 AM UTC
Resolved
Sep 02, 2026, 11:41 AM UTC
Duration
4h 41m
Affected: Cloud (Load Balancer)
Timeline · 3 updates
  1. scheduled Aug 31, 2026, 07:05 AM UTC

    We will be performing routine maintenance work on Load Balancers in all Locations. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

  2. identified Sep 02, 2026, 07:07 AM UTC

    We will be performing routine maintenance work on Load Balancers in all Locations. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

  3. identified Sep 02, 2026, 09:43 AM UTC

    We will be performing routine maintenance work on Load Balancers in all Locations. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

Read the full incident report →

Minor August 31, 2026

Urgent maintenance on Load Balancers in FSN, NBG, and HEL

Detected by Pingoru
Aug 31, 2026, 10:27 AM UTC
Resolved
Aug 31, 2026, 12:03 PM UTC
Duration
1h 35m
Affected: Cloud (Load Balancer)
Timeline · 1 update
  1. identified Aug 31, 2026, 10:29 AM UTC

    We will perform urgent maintenance on the Load Balancers in FSN, NBG, and HEL. During this maintenance period, the Load Balancers will not be available for a short time. We expect the downtime for the Load Balancers to last only a few minutes.

Read the full incident report →

Major August 28, 2026

Telephone connection disruption - NBG1

Detected by Pingoru
Aug 28, 2026, 12:22 PM UTC
Resolved
Aug 28, 2026, 02:49 PM UTC
Duration
2h 27m
Affected: Support (Phone system)
Timeline · 1 update
  1. investigating Aug 28, 2026, 01:05 PM UTC

    We are currently experiencing a disruption in the connection for our telephone support. Calls can be answered, but problems occur after approximately 30 seconds. Instead of calling support, please write a request using the administration panel. Please bear with us. As soon as more information is available, we'll let you know. We apologize for any inconvenience. Thank you for your understanding.

Read the full incident report →

Minor August 25, 2026

Function tests on UPS and emergency power systems in FSN1-DC22

Detected by Pingoru
Aug 25, 2026, 11:00 AM UTC
Resolved
Aug 24, 2026, 12:41 PM UTC
Duration
Affected: FSN1 (FSN1-DC22)
Timeline · 2 updates
  1. scheduled Aug 24, 2026, 08:13 AM UTC

    We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.

  2. resolved Aug 24, 2026, 12:41 PM UTC

    We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.

Read the full incident report →

Minor August 25, 2026

Object Storage in location NBG degraded

Detected by Pingoru
Aug 25, 2026, 08:57 AM UTC
Resolved
Aug 31, 2026, 09:57 AM UTC
Duration
6d 1h
Affected: Cloud (Object Storage)
Timeline · 3 updates
  1. identified Aug 25, 2026, 08:59 AM UTC

    Due to a hardware failure, the Object Storage Service is currently in a degraded state that requires urgent maintenance to prevent data loss. To speed up the recovery process, the Object Storage Service in NBG is partially unavailable during this time. Access to selected buckets may lead to error messages. We will post an update as soon as we have more information. We apologize for any inconvenience. Thank you for your understanding.

  2. investigating Aug 25, 2026, 02:41 PM UTC

    Due to a hardware failure, the Object Storage Service is currently in a degraded state that requires urgent maintenance to prevent data loss. To speed up the recovery process, the Object Storage Service in NBG is partially unavailable during this time. Access to selected buckets may lead to error messages. We will post an update as soon as we have more information. We apologize for any inconvenience. Thank you for your understanding.

  3. monitoring Aug 26, 2026, 06:15 AM UTC

    Due to a hardware failure, the Object Storage Service is currently in a degraded state that requires urgent maintenance to prevent data loss. To speed up the recovery process, the Object Storage Service in NBG is partially unavailable during this time. Access to selected buckets may lead to error messages. We will post an update as soon as we have more information. We apologize for any inconvenience. Thank you for your understanding.

Read the full incident report →

Minor August 25, 2026

Load Balancers: maintenance work in HEL & HIL

Detected by Pingoru
Aug 25, 2026, 07:00 AM UTC
Resolved
Aug 25, 2026, 12:15 PM UTC
Duration
5h 15m
Affected: Cloud (Load Balancer)
Timeline · 2 updates
  1. scheduled Aug 21, 2026, 01:00 PM UTC

    We will be performing routine maintenance work on Load Balancers in HEL & HIL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

  2. identified Aug 25, 2026, 07:00 AM UTC

    We will be performing routine maintenance work on Load Balancers in HEL & HIL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

Read the full incident report →

Minor August 24, 2026

Function tests on UPS and emergency power systems in FSN1-DC24

Detected by Pingoru
Aug 24, 2026, 12:00 PM UTC
Resolved
Aug 24, 2026, 12:41 PM UTC
Duration
41m
Affected: FSN1 (FSN1-DC24)
Timeline · 2 updates
  1. scheduled Aug 24, 2026, 08:12 AM UTC

    We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.

  2. resolved Aug 24, 2026, 12:41 PM UTC

    We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.

Read the full incident report →

Minor August 23, 2026

Object Storage in location hel1 degraded

Detected by Pingoru
Aug 23, 2026, 04:57 PM UTC
Resolved
Aug 23, 2026, 07:27 PM UTC
Duration
2h 29m
Affected: Cloud (Object Storage)
Timeline · 2 updates
  1. investigating Aug 23, 2026, 05:15 PM UTC

    Object Storage service in location hel1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.

  2. monitoring Aug 23, 2026, 05:43 PM UTC

    Object Storage service in location hel1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.

Read the full incident report →