Is HetrixTools down?
Last checked just nowNo incidents right now.
HetrixTools is operational right now. Last checked just now; the most recent incident resolved 6d ago.
Real-time HetrixTools status, recent outages, and incident history: pulled directly from HetrixTools's official status page at status.hetrixtools.com every 5 minutes. Pingoru tracks 10 HetrixTools services and has captured 4 incidents in the last 90 days (98.56% uptime). Get email, Slack, Discord, or webhook alerts the moment HetrixTools reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- WebsiteDashboardServer Agent MetricsWhite Label PagesAPIDocumentationMCP
Timeline · 4 updates
- identified · Oct 21, 2026, 01:07 PM UTC
We've now taken the rest of our front-end web offline, awaiting the release of the PHP patches. https://www.php.net/archive/2026.php#2026-10-20-1 Uptime Monitoring and Blacklist Monitoring remain fully working, so you will be notified of events.
- identified · Oct 21, 2026, 03:05 PM UTC
We have now applied the PHP patches, and we're restoring the functionality of our platform. We'll update you here with more information soon.
- monitoring · Oct 21, 2026, 03:11 PM UTC
Services are now back online and fully functional. We're monitoring the situation further to make sure no unexpected issues appear.
- resolved · Oct 21, 2026, 07:19 PM UTC
This incident is now resolved.
Latest: This incident is now resolved.
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- White Label Pages
Timeline · 5 updates
- identified · Oct 21, 2026, 10:10 AM UTC
We've currently disabled our White Label Pages as a precaution, pending the release of the critical PHP vulnerability patches: https://www.php.net/archive/2026.php#2026-10-20-1
- monitoring · Oct 21, 2026, 10:15 AM UTC
We've put a preliminary defensive mechanism in place, and the White Label pages are now back online. We'll continue to monitor the situation as it progresses.
- monitoring · Oct 21, 2026, 11:26 AM UTC
We're still monitoring the situation. The only outage for our White Label Pages was 5 minutes, from 10:10 UTC to 10:15 UTC. Further updates will be provided as needed in this incident.
- identified · Oct 21, 2026, 12:49 PM UTC
We are taking down the White Label Pages again while we wait for the PHP patches to be released. Further info will be available here about this incident.
- resolved · Oct 21, 2026, 04:17 PM UTC
This incident is now resolved. The total outage of our White Label Pages was roughly 2 hours. Related incident: https://status.hetrixtools.com/incidents/nnlfj1y45tzy
Latest: This incident is now resolved. The total outage of our White Label Pages was roughly 2 hours. Related incident: https://status.hetrixtools.com/incidents/nnlfj1y45tzy
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- Blacklist Monitoring
Timeline · 3 updates
- identified · Oct 14, 2026, 08:21 AM UTC
We've identified an issue with Microsoft's SNDS API where the Blocklist data is returned empty. Our system is keeping its old data in such cases. This means that currently the Microsoft SNDS Blocklist isn't receiving any new data. We're waiting for Microsoft to fix this issue on their end.
- monitoring · Oct 17, 2026, 06:27 AM UTC
This incident is still ongoing; there's still no sign of improvement on the Microsoft SNDS API side. We'll continue to monitor this situation as it progresses.
- resolved · Oct 22, 2026, 11:42 AM UTC
This incident has now been resolved.
Latest: This incident has now been resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 10 components checked every 5 minutesThe longest incident in the last year, Microsoft SNDS API Increased Errors on December 6, 2025, ran for 10 days. 3 maintenance windows announced in the same period.
Most affected components, last 12 months
- Blacklist Monitoring6
- Server Agent Metrics3
- Uptime Monitoring3
- White Label Pages3
- API2
Latest incidents
- PHP Emergency Patches
We've now taken the rest of our front-end web offline, awaiting the release of the PHP patches. https://www.php.net/archive/2026.php#2026-10-20-1 Uptime…
- White Label Pages Incident
We've currently disabled our White Label Pages as a precaution, pending the release of the critical PHP vulnerability patches…
- Microsoft SNDS API Errors
We've identified an issue with Microsoft's SNDS API where the Blocklist data is returned empty. Our system is keeping its old data in such cases. This means…
- PHP Emergency Patches ResolvedStarted Oct 21, 2026, 01:07 PM UTC · Resolved Oct 21, 2026, 07:19 PM UTC · 6h 12m
- White Label Pages Incident ResolvedStarted Oct 21, 2026, 10:10 AM UTC · Resolved Oct 21, 2026, 04:17 PM UTC · 6h 7m
- Microsoft SNDS API Errors ResolvedStarted Oct 14, 2026, 08:21 AM UTC · Resolved Oct 22, 2026, 11:42 AM UTC · 8d 3h