HetrixTools is currently experiencing a major incident affecting White Label Pages, which began 4h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified Oct 21, 2026, 10:10 AM UTC
We've currently disabled our White Label Pages as a precaution, pending the release of the critical PHP vulnerability patches: https://www.php.net/archive/2026.php#2026-10-20-1
- monitoring Oct 21, 2026, 10:15 AM UTC
We've put a preliminary defensive mechanism in place, and the White Label pages are now back online. We'll continue to monitor the situation as it progresses.
- monitoring Oct 21, 2026, 11:26 AM UTC
We're still monitoring the situation. The only outage for our White Label Pages was 5 minutes, from 10:10 UTC to 10:15 UTC. Further updates will be provided as needed in this incident.
- identified Oct 21, 2026, 12:49 PM UTC
We are taking down the White Label Pages again while we wait for the PHP patches to be released. Further info will be available here about this incident.