HetrixTools incident

Microsoft SNDS API Errors

HetrixTools is currently experiencing a minor incident affecting Blacklist Monitoring, which began 17h ago. The vendor's full update timeline is below.

Started
Oct 14, 2026, 08:21 AM UTC
Resolved
Ongoing
Duration
● 17h 22m
Detected by Pingoru
Oct 14, 2026, 08:21 AM UTC

Affected components

Blacklist Monitoring

Update timeline

  1. identified Oct 14, 2026, 08:21 AM UTC

    We've identified an issue with Microsoft's SNDS API where the Blocklist data is returned empty. Our system is keeping its old data in such cases. This means that currently the Microsoft SNDS Blocklist isn't receiving any new data. We're waiting for Microsoft to fix this issue on their end.