HelloID incident

AD login HelloID not working

Resolved after 1 day, affecting Access Management, on April 14, 2026.

monitoring Apr 14, 2026, 02:00 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 14, 2026, 01:51 PM UTC
Resolved
Apr 15, 2026, 01:57 PM UTC
Duration
1d
Detected by Pingoru
Apr 14, 2026, 01:51 PM UTC

Affected components

Access Management

Update timeline

  1. identified Apr 14, 2026, 01:51 PM UTC

    At this moment, we're experiencing issues with AD login to HelloID. We're investigating the issue.

  2. monitoring Apr 14, 2026, 02:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 15, 2026, 01:57 PM UTC

    This incident has been resolved.

Your product runs on more than HelloID

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →