Resolved after 2 days 1 hour, affecting Provisioning and Provisioning, on April 14, 2026.
A fix has been implemented within the newest HelloID agent version. Please make sure your HelloID agent is updated to the most recent version to ensure the fix is applied. We will continue to monitor the results.
Affected components
Update timeline
- identified Apr 14, 2026, 11:19 AM UTC
At this moment, we're experiencing an issue with HelloID where you can ancounter the errormessage "'Enable-RemoteMailbox' is not recognized". We're investigating the issue
- identified Apr 14, 2026, 11:22 AM UTC
We are continuing to work on a fix for this issue.
- identified Apr 14, 2026, 12:55 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 15, 2026, 01:53 PM UTC
A fix has been implemented within the newest HelloID agent version. Please make sure your HelloID agent is updated to the most recent version to ensure the fix is applied. We will continue to monitor the results.
- resolved Apr 16, 2026, 01:07 PM UTC
This incident has been resolved.
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