HelloID incident

JWKS document error using OpenID Connect applications.

HelloID is currently experiencing a major incident affecting Access Management and Access Management, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 08, 2026, 02:24 PM UTC
Resolved
Ongoing
Duration
● 1h 23m
Detected by Pingoru
Jun 08, 2026, 02:24 PM UTC

Affected components

Access ManagementAccess Management

Update timeline

  1. investigating Jun 08, 2026, 02:24 PM UTC

    SSO applications based on OpenID Connect are currently not working. The JWKS document returns the following error: “Something went wrong.” We are investigating the issue and will provide an update as soon as more information is available.