HelloID incident

SA Datasources might cause issues

Minor Resolved View vendor source →

HelloID experienced a minor incident on November 14, 2023 affecting Service Automation and Service Automation, lasting 19h 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2023, 03:07 PM UTC
Resolved
Nov 15, 2023, 10:46 AM UTC
Duration
19h 38m
Detected by Pingoru
Nov 14, 2023, 03:07 PM UTC

Affected components

Service AutomationService Automation

Update timeline

  1. investigating Nov 14, 2023, 03:07 PM UTC

    You might experience issues with fields in Delegated Forms not being filled by the datasource. We are aware of the issue and are investigating this.

  2. resolved Nov 15, 2023, 10:46 AM UTC

    This incident has been resolved.