HelloID incident

Delegated forms submissions are delayed or not submitted

Minor Resolved View vendor source →

HelloID experienced a minor incident on September 3, 2024 affecting Service Automation, lasting 4h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2024, 08:25 AM UTC
Resolved
Sep 03, 2024, 12:36 PM UTC
Duration
4h 10m
Detected by Pingoru
Sep 03, 2024, 08:25 AM UTC

Affected components

Service Automation

Update timeline

  1. investigating Sep 03, 2024, 08:25 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 03, 2024, 08:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 03, 2024, 12:36 PM UTC

    This incident has been resolved.