HelloID incident

SA - Degraded performance on delegated form and product actions

Minor Resolved View vendor source →

HelloID experienced a minor incident on October 25, 2024 affecting Service Automation, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2024, 06:52 AM UTC
Resolved
Oct 25, 2024, 06:52 AM UTC
Duration
—
Detected by Pingoru
Oct 25, 2024, 06:52 AM UTC

Affected components

Service Automation

Update timeline

  1. investigating Oct 24, 2024, 07:22 PM UTC

    We currently experience degraded performance on delegated form and product actions. In some cases, incidents are not shown. We are investigating this issue.

  2. monitoring Oct 24, 2024, 07:46 PM UTC

    A temporary fix has been implemented and we are monitoring the results.

  3. resolved Oct 26, 2024, 06:52 AM UTC

    This incident has been resolved.