Helius incident
Increased Latency and Connectivity issues in EWR
Helius experienced a notice incident on July 8, 2026 affecting RPC and LaserStream, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
RPCLaserStream
Update timeline
- investigating Jul 08, 2026, 05:33 PM UTC
We are currently investigating network connectivity issues in the EWR region
- monitoring Jul 08, 2026, 06:06 PM UTC
The network connectivity has been partially restored, we are still monitoring until failures are fully gone and the issue is fully confirmed resolved.
- monitoring Jul 08, 2026, 06:44 PM UTC
This incident has been resolved all EWR traffic and connectivity has recovered and routed back.
- resolved Jul 08, 2026, 06:44 PM UTC
This incident has been resolved all EWR traffic and connectivity has recovered and routed back.