Helius incident

Delayed data for account-related methods

Resolved after 19 minutes, affecting RPC, on November 5, 2026.

monitoring Nov 05, 2026, 06:37 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 05, 2026, 06:21 PM UTC
Resolved
Nov 05, 2026, 06:40 PM UTC
Duration
19m
Detected by Pingoru
Nov 05, 2026, 06:21 PM UTC

Affected components

RPC

Update timeline

  1. investigating Nov 05, 2026, 06:21 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 05, 2026, 06:22 PM UTC

    We're investigating delays in account data on RPC. getProgramAccounts, getTokenAccountsByOwner, getTokenLargestAccounts (including V2), getAccountInfo, getMultipleAccounts and getBalance may return stale results. Other RPC methods are unaffected.

  3. monitoring Nov 05, 2026, 06:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 05, 2026, 06:40 PM UTC

    This incident has been resolved.

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