Helius incident

Websocket degradation

Resolved after 30 minutes, affecting RPC, on November 10, 2026.

monitoring Nov 10, 2026, 06:56 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 10, 2026, 06:26 PM UTC
Resolved
Nov 10, 2026, 06:57 PM UTC
Duration
30m
Detected by Pingoru
Nov 10, 2026, 06:26 PM UTC

Affected components

RPC

Update timeline

  1. investigating Nov 10, 2026, 06:26 PM UTC

    We are currently investigating a degradation with mainnet and devnet Websockets. An update will be provided shortly.

  2. identified Nov 10, 2026, 06:30 PM UTC

    New WSS and gRPC connections may be rejected. You can use https://beta.helius-rpc.com as a workaround for WSS. Fix will be deployed shortly.

  3. monitoring Nov 10, 2026, 06:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 10, 2026, 06:57 PM UTC

    Hotfix deployed globally. Systems are back to normal.

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