Elevated 520 Errors on Devnet WebSockets
Timeline · 2 updates
- investigating Apr 29, 2026, 01:31 PM UTC
We are currently investigating this issue.
- resolved Apr 29, 2026, 01:47 PM UTC
This incident has been resolved.
Helius Outage History
Helius is up right nowThere were 21 Helius outages since February 7, 2026 totaling 285h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.
Devnet (401) -32401 Bad Request errors
Affected: RPC
Timeline · 2 updates
- investigating Apr 29, 2026, 02:43 AM UTC
Devnet is currently returning {"code":-32401,"message":"Bad request, please try again later."}
- resolved Apr 29, 2026, 02:55 AM UTC
Issue has been resolved, Devnet RPC calls are back to normal
Higher latency on archival and account based requests in DEVNET
Affected: RPC
Timeline · 3 updates
- investigating Apr 26, 2026, 08:02 PM UTC
We are investigating increased latency on some RPC requests on DEVNET
- identified Apr 26, 2026, 09:06 PM UTC
The issue has been identified and we have applied a fix, should see gradual improvement within the next 20-30 minutes
- resolved Apr 26, 2026, 10:03 PM UTC
This incident has been resolved, latencies have returned to normal
Partial outage for RPCs using Gatekeeper endpoint (beta.helius-rpc.com) for Frankfurt
Affected: RPC
Timeline · 3 updates
- investigating Apr 25, 2026, 04:21 AM UTC
Frankfurt nodes were timing out incoming requests from beta.helius-rpc.com endpoint (Gatekeeper Beta)
- monitoring Apr 25, 2026, 04:22 AM UTC
Frankfurt traffic will now fallback to Amsterdam
- resolved Apr 25, 2026, 04:48 AM UTC
Traffic to Frankfurt is no longer rerouted and is operational
LaserStream Preprocessed Transactions partially degraded
Affected: LaserStream
Timeline · 3 updates
- investigating Apr 21, 2026, 05:50 PM UTC
LaserStream Preprocessed Transactions is currently down in FRA. Connecting to the FRA endpoint will fail.
- monitoring Apr 21, 2026, 06:36 PM UTC
A fix has been implemented. Customers connected to Preprocessed Transactions (Beta) in FRA might see slightly elevated latency. All transactions are streamed now.
- resolved Apr 22, 2026, 05:24 PM UTC
We have identified the root cause. A fix has been implemented. Latency for Preprocessed Transactions (Beta) in FRA has returned to normal levels.
Elevated 530 errors on api.helius.xyz and api-mainnet.helius-rpc.com from US East
Affected: Enriched APIsWebhooks
Timeline · 2 updates
- identified Apr 17, 2026, 03:15 PM UTC
This is due to routing issues at a Cloudflare PoP affecting a subset of traffic. We strongly recommend switching to https://beta.helius-rpc.com, which bypasses Cloudflare. Note: the Webhooks REST API (/v0/webhooks) is not yet supported on beta.
- resolved Apr 18, 2026, 10:12 AM UTC
This incident has been resolved.
Planned Solana DEVNET cluster restart
Affected: RPC
Timeline · 2 updates
- monitoring Apr 14, 2026, 04:19 AM UTC
The Solana DEVNET cluster has been halted due to a planned restart to rollback some feature gates. You may see stale data or increased errors as the restart progresses.
- resolved Apr 15, 2026, 04:51 AM UTC
This incident has been resolved.
Increased error rate on Devnet
Timeline · 2 updates
- identified Apr 10, 2026, 01:21 AM UTC
We have identified an issue that is impacting the shared Devnet cluster, we have deployed a fix and waiting for the issue to resolve.
- resolved Apr 10, 2026, 05:31 AM UTC
This incident has been resolved.
Elevated Latency and 504 Errors for getSignaturesForAddress (EU Region)
Affected: RPC
Timeline · 2 updates
- identified Apr 02, 2026, 08:31 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 02, 2026, 10:21 AM UTC
This incident has been resolved.
Increased DAS latency and 504 errors
Affected: DAS
Timeline · 3 updates
- identified Mar 19, 2026, 05:29 PM UTC
We have identified an issue impacting DAS that causes higher latency and 504 error in the US-West region.
- monitoring Mar 19, 2026, 05:29 PM UTC
A fix has been implemented and the errors have subsided we are monitoring the situation.
- resolved Mar 19, 2026, 05:57 PM UTC
This incident has been resolved, the issue lasted from 17:13 to 17:26 UTC and the root cause was a network issue in the Pitt region.
We are investigating increased latency on account based RPC methods (getProgramAccounts, getTokenLargestAccounts, getTokenAccountsByOwner, etc)
Timeline · 2 updates
- identified Mar 18, 2026, 06:05 PM UTC
The issue has been identified.
- resolved Mar 18, 2026, 06:27 PM UTC
This incident has been resolved as of 14:03 ET
Connectivity Issues in Pitt
Affected: RPCLaserStream
Timeline · 2 updates
- monitoring Mar 17, 2026, 08:14 PM UTC
We are monitoring intermittent connectivity issues affecting the Pitt region. Requests to and from the region may experience increased latency.
- resolved Mar 18, 2026, 11:14 PM UTC
This incident has been resolved.
Laserstream historical replay window temporarily reduced to 9h
Affected: LaserStream
Timeline · 2 updates
- monitoring Mar 15, 2026, 02:45 AM UTC
Laserstream's historical replay window is temporarily reduced to 9h as we perform maintenance on the system.
- resolved Mar 21, 2026, 10:02 AM UTC
This incident has been resolved.
Increased latency for account based RPC calls
Affected: RPC
Timeline · 1 update
- resolved Mar 06, 2026, 10:03 PM UTC
There was an incident that caused elevated latency for account based calls in US east such as but not limited to getProgramAccounts, getTokenAccountsByOwner, getAccountInfo, getMultipleAccounts. Most of the impact was from 4:30PM to 4:50PM (ET)
Increased latency for account based calls
Timeline · 1 update
- resolved Mar 06, 2026, 10:01 PM UTC
There was an incident that caused elevated latency for account based calls in US east such as but not limited to getProgramAccounts, getTokenAccountsByOwner, getAccountInfo, getMultipleAccounts.
Elevated 503s for simulateBundle method
Affected: RPC
Timeline · 2 updates
- identified Feb 27, 2026, 01:07 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 27, 2026, 01:44 PM UTC
This incident has been resolved.
Delayed data for Historical RPCs (US East)
Affected: RPC
Timeline · 1 update
- resolved Feb 24, 2026, 04:35 AM UTC
Data was temporarily delayed for historical RPCs (e.g. getTransaction, getBlock) for roughly 7 minutes, from 23:16 to 23:23 EST. Root cause has been fixed. This incident only impacted the US East region.
Laserstream shortened replay window
Affected: LaserStream
Timeline · 3 updates
- identified Feb 21, 2026, 12:50 AM UTC
Laserstream historical replay is temporarily limited to the past 1000 slots
- monitoring Feb 21, 2026, 02:02 AM UTC
30 minutes of replay is now available. Full 24h of replay will be available by Sunday, 1:30AM UTC.
- resolved Feb 22, 2026, 03:02 AM UTC
This incident has been resolved.
Intermittent RPC errors (devnet only)
Affected: RPC
Timeline · 3 updates
- investigating Feb 11, 2026, 01:10 AM UTC
Devnet RPC requests may experience intermittent 504s. This issue is unique to devnet. Mainnet RPC is healthy and not affected.
- monitoring Feb 11, 2026, 01:49 AM UTC
A fix has been implemented, and the system is recovering. The root cause is related to degraded connectivity between the RPC and Google BigTable.
- resolved Feb 11, 2026, 02:15 AM UTC
This incident has been resolved.
Increased 504s for DAS requests
Affected: DAS
Timeline · 4 updates
- identified Feb 08, 2026, 09:38 PM UTC
We are currently investigating increased 504 errors and time outs on DAS requests. We have identified the root cause and applied fixes.
- identified Feb 08, 2026, 09:40 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 08, 2026, 11:09 PM UTC
A fix has been implemented and everything is recovered, we will keep monitoring.
- resolved Feb 08, 2026, 11:19 PM UTC
This incident has been resolved.
DAS Calls might give intermittent errors
Affected: DAS
Timeline · 3 updates
- identified Feb 07, 2026, 05:48 PM UTC
we are working on a fix. please inform us if you're having issues
- identified Feb 07, 2026, 05:48 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 07, 2026, 06:14 PM UTC
This incident has been resolved.
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