Helius Outage History

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Helius had 46 outages in the last 2 years totaling 307h 16m of downtime — averaging 1.9 incidents per month.

There were 46 Helius outages since July 22, 2025 totaling 307h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://helius.statuspage.io

Notice June 14, 2026

Elevated Latency and 504 Errors (US-West)

Detected by Pingoru
Jun 14, 2026, 08:58 PM UTC
Resolved
Jun 15, 2026, 04:18 PM UTC
Duration
19h 19m
Affected: RPCDASEnriched APIs
Timeline · 4 updates
  1. investigating Jun 14, 2026, 08:58 PM UTC

    We are currently investigating this issue.

  2. identified Jun 14, 2026, 09:44 PM UTC

    We've identified a likely upstream issue with Cloudflare and have escalated to them. As a workaround, switch from the mainnet endpoint to beta.helius-rpc.com, which does not route through Cloudflare.

  3. monitoring Jun 15, 2026, 03:43 PM UTC

    Issue was mitigated yesterday at 7PM PDT (2AM UTC+1) by working around the CloudFlare degradation. If you are still experiencing issues, we recommend switching to our new edge gateway, Gatekeeper: "https://beta.helius-rpc.com". Gatekeeper is now recommended for production.

  4. resolved Jun 15, 2026, 04:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 29, 2026

Elevated 520 Errors on Devnet WebSockets

Detected by Pingoru
Apr 29, 2026, 01:31 PM UTC
Resolved
Apr 29, 2026, 01:47 PM UTC
Duration
16m
Timeline · 2 updates
  1. investigating Apr 29, 2026, 01:31 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 29, 2026, 01:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 29, 2026

Devnet (401) -32401 Bad Request errors

Detected by Pingoru
Apr 29, 2026, 02:43 AM UTC
Resolved
Apr 29, 2026, 02:55 AM UTC
Duration
12m
Affected: RPC
Timeline · 2 updates
  1. investigating Apr 29, 2026, 02:43 AM UTC

    Devnet is currently returning {"code":-32401,"message":"Bad request, please try again later."}

  2. resolved Apr 29, 2026, 02:55 AM UTC

    Issue has been resolved, Devnet RPC calls are back to normal

Read the full incident report →

Notice April 26, 2026

Higher latency on archival and account based requests in DEVNET

Detected by Pingoru
Apr 26, 2026, 08:02 PM UTC
Resolved
Apr 26, 2026, 10:03 PM UTC
Duration
2h 1m
Affected: RPC
Timeline · 3 updates
  1. investigating Apr 26, 2026, 08:02 PM UTC

    We are investigating increased latency on some RPC requests on DEVNET

  2. identified Apr 26, 2026, 09:06 PM UTC

    The issue has been identified and we have applied a fix, should see gradual improvement within the next 20-30 minutes

  3. resolved Apr 26, 2026, 10:03 PM UTC

    This incident has been resolved, latencies have returned to normal

Read the full incident report →

Major April 25, 2026

Partial outage for RPCs using Gatekeeper endpoint (beta.helius-rpc.com) for Frankfurt

Detected by Pingoru
Apr 25, 2026, 04:21 AM UTC
Resolved
Apr 25, 2026, 04:48 AM UTC
Duration
26m
Affected: RPC
Timeline · 3 updates
  1. investigating Apr 25, 2026, 04:21 AM UTC

    Frankfurt nodes were timing out incoming requests from beta.helius-rpc.com endpoint (Gatekeeper Beta)

  2. monitoring Apr 25, 2026, 04:22 AM UTC

    Frankfurt traffic will now fallback to Amsterdam

  3. resolved Apr 25, 2026, 04:48 AM UTC

    Traffic to Frankfurt is no longer rerouted and is operational

Read the full incident report →

Notice April 21, 2026

LaserStream Preprocessed Transactions partially degraded

Detected by Pingoru
Apr 21, 2026, 05:50 PM UTC
Resolved
Apr 22, 2026, 05:24 PM UTC
Duration
23h 34m
Affected: LaserStream
Timeline · 3 updates
  1. investigating Apr 21, 2026, 05:50 PM UTC

    LaserStream Preprocessed Transactions is currently down in FRA. Connecting to the FRA endpoint will fail.

  2. monitoring Apr 21, 2026, 06:36 PM UTC

    A fix has been implemented. Customers connected to Preprocessed Transactions (Beta) in FRA might see slightly elevated latency. All transactions are streamed now.

  3. resolved Apr 22, 2026, 05:24 PM UTC

    We have identified the root cause. A fix has been implemented. Latency for Preprocessed Transactions (Beta) in FRA has returned to normal levels.

Read the full incident report →

Notice April 17, 2026

Elevated 530 errors on api.helius.xyz and api-mainnet.helius-rpc.com from US East

Detected by Pingoru
Apr 17, 2026, 03:15 PM UTC
Resolved
Apr 18, 2026, 10:12 AM UTC
Duration
18h 56m
Affected: Enriched APIsWebhooks
Timeline · 2 updates
  1. identified Apr 17, 2026, 03:15 PM UTC

    This is due to routing issues at a Cloudflare PoP affecting a subset of traffic. We strongly recommend switching to https://beta.helius-rpc.com, which bypasses Cloudflare. Note: the Webhooks REST API (/v0/webhooks) is not yet supported on beta.

  2. resolved Apr 18, 2026, 10:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 14, 2026

Planned Solana DEVNET cluster restart

Detected by Pingoru
Apr 14, 2026, 04:19 AM UTC
Resolved
Apr 15, 2026, 04:51 AM UTC
Duration
1d
Affected: RPC
Timeline · 2 updates
  1. monitoring Apr 14, 2026, 04:19 AM UTC

    The Solana DEVNET cluster has been halted due to a planned restart to rollback some feature gates. You may see stale data or increased errors as the restart progresses.

  2. resolved Apr 15, 2026, 04:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 10, 2026

Increased error rate on Devnet

Detected by Pingoru
Apr 10, 2026, 01:21 AM UTC
Resolved
Apr 10, 2026, 05:31 AM UTC
Duration
4h 10m
Timeline · 2 updates
  1. identified Apr 10, 2026, 01:21 AM UTC

    We have identified an issue that is impacting the shared Devnet cluster, we have deployed a fix and waiting for the issue to resolve.

  2. resolved Apr 10, 2026, 05:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 19, 2026

Increased DAS latency and 504 errors

Detected by Pingoru
Mar 19, 2026, 05:29 PM UTC
Resolved
Mar 19, 2026, 05:57 PM UTC
Duration
28m
Affected: DAS
Timeline · 3 updates
  1. identified Mar 19, 2026, 05:29 PM UTC

    We have identified an issue impacting DAS that causes higher latency and 504 error in the US-West region.

  2. monitoring Mar 19, 2026, 05:29 PM UTC

    A fix has been implemented and the errors have subsided we are monitoring the situation.

  3. resolved Mar 19, 2026, 05:57 PM UTC

    This incident has been resolved, the issue lasted from 17:13 to 17:26 UTC and the root cause was a network issue in the Pitt region.

Read the full incident report →

Notice March 17, 2026

Connectivity Issues in Pitt

Detected by Pingoru
Mar 17, 2026, 08:14 PM UTC
Resolved
Mar 18, 2026, 11:14 PM UTC
Duration
1d 3h
Affected: RPCLaserStream
Timeline · 2 updates
  1. monitoring Mar 17, 2026, 08:14 PM UTC

    We are monitoring intermittent connectivity issues affecting the Pitt region. Requests to and from the region may experience increased latency.

  2. resolved Mar 18, 2026, 11:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 15, 2026

Laserstream historical replay window temporarily reduced to 9h

Detected by Pingoru
Mar 15, 2026, 02:45 AM UTC
Resolved
Mar 21, 2026, 10:02 AM UTC
Duration
6d 7h
Affected: LaserStream
Timeline · 2 updates
  1. monitoring Mar 15, 2026, 02:45 AM UTC

    Laserstream's historical replay window is temporarily reduced to 9h as we perform maintenance on the system.

  2. resolved Mar 21, 2026, 10:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 6, 2026

Increased latency for account based RPC calls

Detected by Pingoru
Mar 06, 2026, 10:03 PM UTC
Resolved
Mar 06, 2026, 10:03 PM UTC
Duration
—
Affected: RPC
Timeline · 1 update
  1. resolved Mar 06, 2026, 10:03 PM UTC

    There was an incident that caused elevated latency for account based calls in US east such as but not limited to getProgramAccounts, getTokenAccountsByOwner, getAccountInfo, getMultipleAccounts. Most of the impact was from 4:30PM to 4:50PM (ET)

Read the full incident report →

Notice March 6, 2026

Increased latency for account based calls

Detected by Pingoru
Mar 06, 2026, 10:01 PM UTC
Resolved
Mar 06, 2026, 09:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 06, 2026, 10:01 PM UTC

    There was an incident that caused elevated latency for account based calls in US east such as but not limited to getProgramAccounts, getTokenAccountsByOwner, getAccountInfo, getMultipleAccounts.

Read the full incident report →

Notice February 27, 2026

Elevated 503s for simulateBundle method

Detected by Pingoru
Feb 27, 2026, 01:07 PM UTC
Resolved
Feb 27, 2026, 01:44 PM UTC
Duration
37m
Affected: RPC
Timeline · 2 updates
  1. identified Feb 27, 2026, 01:07 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Feb 27, 2026, 01:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 24, 2026

Delayed data for Historical RPCs (US East)

Detected by Pingoru
Feb 24, 2026, 04:35 AM UTC
Resolved
Feb 24, 2026, 04:35 AM UTC
Duration
—
Affected: RPC
Timeline · 1 update
  1. resolved Feb 24, 2026, 04:35 AM UTC

    Data was temporarily delayed for historical RPCs (e.g. getTransaction, getBlock) for roughly 7 minutes, from 23:16 to 23:23 EST. Root cause has been fixed. This incident only impacted the US East region.

Read the full incident report →

Notice February 21, 2026

Laserstream shortened replay window

Detected by Pingoru
Feb 21, 2026, 12:50 AM UTC
Resolved
Feb 22, 2026, 03:02 AM UTC
Duration
1d 2h
Affected: LaserStream
Timeline · 3 updates
  1. identified Feb 21, 2026, 12:50 AM UTC

    Laserstream historical replay is temporarily limited to the past 1000 slots

  2. monitoring Feb 21, 2026, 02:02 AM UTC

    30 minutes of replay is now available. Full 24h of replay will be available by Sunday, 1:30AM UTC.

  3. resolved Feb 22, 2026, 03:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 11, 2026

Intermittent RPC errors (devnet only)

Detected by Pingoru
Feb 11, 2026, 01:10 AM UTC
Resolved
Feb 11, 2026, 02:15 AM UTC
Duration
1h 5m
Affected: RPC
Timeline · 3 updates
  1. investigating Feb 11, 2026, 01:10 AM UTC

    Devnet RPC requests may experience intermittent 504s. This issue is unique to devnet. Mainnet RPC is healthy and not affected.

  2. monitoring Feb 11, 2026, 01:49 AM UTC

    A fix has been implemented, and the system is recovering. The root cause is related to degraded connectivity between the RPC and Google BigTable.

  3. resolved Feb 11, 2026, 02:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 8, 2026

Increased 504s for DAS requests

Detected by Pingoru
Feb 08, 2026, 09:38 PM UTC
Resolved
Feb 08, 2026, 11:19 PM UTC
Duration
1h 41m
Affected: DAS
Timeline · 4 updates
  1. identified Feb 08, 2026, 09:38 PM UTC

    We are currently investigating increased 504 errors and time outs on DAS requests. We have identified the root cause and applied fixes.

  2. identified Feb 08, 2026, 09:40 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Feb 08, 2026, 11:09 PM UTC

    A fix has been implemented and everything is recovered, we will keep monitoring.

  4. resolved Feb 08, 2026, 11:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 7, 2026

DAS Calls might give intermittent errors

Detected by Pingoru
Feb 07, 2026, 05:48 PM UTC
Resolved
Feb 07, 2026, 06:14 PM UTC
Duration
26m
Affected: DAS
Timeline · 3 updates
  1. identified Feb 07, 2026, 05:48 PM UTC

    we are working on a fix. please inform us if you're having issues

  2. identified Feb 07, 2026, 05:48 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 07, 2026, 06:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 30, 2026

Elevated 504/523 Errors on Account-Related RPC Methods

Detected by Pingoru
Jan 30, 2026, 08:26 AM UTC
Resolved
Jan 30, 2026, 10:44 AM UTC
Duration
2h 18m
Affected: RPC
Timeline · 4 updates
  1. investigating Jan 30, 2026, 09:36 AM UTC

    We are investigating elevated error rates affecting account-related RPC methods on mainnet: getAccountInfo, getBalance, getTokenAccountsByOwner, getMultipleAccounts, and getProgramAccounts. Other methods are not affected.

  2. identified Jan 30, 2026, 09:46 AM UTC

    This appears to be related to upstream network issues in the US-West region. Our datacenter provider is actively investigating.

  3. monitoring Jan 30, 2026, 10:17 AM UTC

    Timeouts have been resolved. Requests from Portland and Australia may experience elevated latency. We are continuing to monitor the situation.

  4. resolved Jan 30, 2026, 10:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 16, 2026

Elevated 401 Unauthorized Errors on Devnet

Detected by Pingoru
Jan 16, 2026, 08:29 AM UTC
Resolved
Jan 16, 2026, 08:58 AM UTC
Duration
29m
Affected: RPCDAS
Timeline · 2 updates
  1. investigating Jan 16, 2026, 08:29 AM UTC

    We're currently investigating elevated 401 Unauthorized errors affecting Devnet RPC requests. Mainnet is not impacted.

  2. resolved Jan 16, 2026, 08:58 AM UTC

    This incident has been resolved.

Read the full incident report →