Elevated 503s for Devnet
Affected: RPCDASLaserStream
Timeline · 2 updates
- investigating Aug 06, 2026, 06:45 PM UTC
We are currently investigating this issue.
- resolved Aug 06, 2026, 08:05 PM UTC
This incident has been resolved.
Helius Outage History
Helius is up right nowHelius had 55 outages in the last 2 years totaling 105h 41m of downtime — averaging 2.3 incidents per month.
There were 55 Helius outages since August 21, 2025 totaling 105h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.
Global Internet Instability Affecting Connectivity Across All Regions
Affected: RPCDASLaserStream
Timeline · 3 updates
- identified Jul 29, 2026, 07:22 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 29, 2026, 07:23 PM UTC
Network has recovered and system is reverting to normal.
- resolved Jul 29, 2026, 07:34 PM UTC
This incident has been resolved.
Stale archival data
Affected: RPC
Timeline · 2 updates
- investigating Jul 28, 2026, 06:58 AM UTC
We are currently investigating this issue.
- resolved Jul 28, 2026, 07:52 AM UTC
This incident has been resolved.
Elevated 503 Errors on Devnet
Affected: RPC
Timeline · 2 updates
- identified Jul 27, 2026, 08:49 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 27, 2026, 09:21 PM UTC
This incident has been resolved.
Elevated latency for DAS and Photon
Affected: DAS
Timeline · 2 updates
- identified Jul 24, 2026, 06:31 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 24, 2026, 06:48 PM UTC
This incident has been resolved.
Account index down
Affected: RPC
Timeline · 4 updates
- investigating Jul 23, 2026, 05:13 AM UTC
We are currently investigating this issue.
- investigating Jul 23, 2026, 05:16 AM UTC
You may switch to https://beta.helius-rpc.com as an alternative at the moment
- monitoring Jul 23, 2026, 05:18 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 23, 2026, 05:27 AM UTC
This incident has been resolved.
Elevated latency and 504 errors for requests routed through Singapore
Affected: RPCDASAtlas (Enhanced Websockets)LaserStream
Timeline · 3 updates
- identified Jul 17, 2026, 11:52 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 18, 2026, 12:34 AM UTC
A power outage in our SGP data center is the root cause. We've routed traffic away from the affected DC, so you may see elevated latency on Singapore-routed requests in the meantime. All other regions are unaffected.
- resolved Jul 18, 2026, 02:42 AM UTC
This incident has been resolved.
Elevated Latency and 504s for Devnet
Affected: RPC
Timeline · 3 updates
- investigating Jul 09, 2026, 06:17 PM UTC
We are currently investigating this issue.
- monitoring Jul 09, 2026, 06:29 PM UTC
Fix has been implemented and latencies are returning to normal.
- resolved Jul 09, 2026, 06:36 PM UTC
This incident has been resolved.
Increased Latency and Connectivity issues in EWR
Affected: RPCLaserStream
Timeline · 4 updates
- investigating Jul 08, 2026, 05:33 PM UTC
We are currently investigating network connectivity issues in the EWR region
- monitoring Jul 08, 2026, 06:06 PM UTC
The network connectivity has been partially restored, we are still monitoring until failures are fully gone and the issue is fully confirmed resolved.
- monitoring Jul 08, 2026, 06:44 PM UTC
This incident has been resolved all EWR traffic and connectivity has recovered and routed back.
- resolved Jul 08, 2026, 06:44 PM UTC
This incident has been resolved all EWR traffic and connectivity has recovered and routed back.
Delayed data in Archival
Affected: RPC
Timeline · 2 updates
- investigating Jul 04, 2026, 12:22 AM UTC
We are currently investigating this issue.
- resolved Jul 04, 2026, 12:50 AM UTC
This incident has been resolved.
Network partition
Timeline · 1 update
- resolved Jun 25, 2026, 08:10 PM UTC
From 13:26–14:14 UTC there was an incident involving transaction landing and Laserstream streaming, during which some users may have seen failures to land transactions and/or lag in Laserstream. This was caused by a Solana network partition at an epoch boundary, where a validator forked off and began emitting broken shreds. As a result, some parts of the network observed the issue while others did not.
Decreased transaction landing rates
Affected: RPC
Timeline · 2 updates
- investigating Jun 24, 2026, 01:57 PM UTC
We are investigating decreased transaction landing rates
- resolved Jun 24, 2026, 02:15 PM UTC
This incident has been resolved.
Devnet RPC unavailable
Affected: RPC
Timeline · 5 updates
- investigating Jun 23, 2026, 02:10 AM UTC
Devnet RPCs are currently returning service unavailable
- investigating Jun 23, 2026, 02:10 AM UTC
We are continuing to investigate this issue.
- identified Jun 23, 2026, 02:22 AM UTC
We have identified the issue and are currently working on a fix
- monitoring Jun 23, 2026, 02:52 AM UTC
Issue found, fixes have been implemented and we are now monitoring devnet rpcs
- resolved Jun 23, 2026, 03:04 AM UTC
This incident has been resolved.
Elevated Latency and 504 Errors (US-West)
Affected: RPCDASEnriched APIs
Timeline · 4 updates
- investigating Jun 14, 2026, 08:58 PM UTC
We are currently investigating this issue.
- identified Jun 14, 2026, 09:44 PM UTC
We've identified a likely upstream issue with Cloudflare and have escalated to them. As a workaround, switch from the mainnet endpoint to beta.helius-rpc.com, which does not route through Cloudflare.
- monitoring Jun 15, 2026, 03:43 PM UTC
Issue was mitigated yesterday at 7PM PDT (2AM UTC+1) by working around the CloudFlare degradation. If you are still experiencing issues, we recommend switching to our new edge gateway, Gatekeeper: "https://beta.helius-rpc.com". Gatekeeper is now recommended for production.
- resolved Jun 15, 2026, 04:18 PM UTC
This incident has been resolved.
Elevated 520 Errors on Devnet WebSockets
Timeline · 2 updates
- investigating Apr 29, 2026, 01:31 PM UTC
We are currently investigating this issue.
- resolved Apr 29, 2026, 01:47 PM UTC
This incident has been resolved.
Devnet (401) -32401 Bad Request errors
Affected: RPC
Timeline · 2 updates
- investigating Apr 29, 2026, 02:43 AM UTC
Devnet is currently returning {"code":-32401,"message":"Bad request, please try again later."}
- resolved Apr 29, 2026, 02:55 AM UTC
Issue has been resolved, Devnet RPC calls are back to normal
Higher latency on archival and account based requests in DEVNET
Affected: RPC
Timeline · 3 updates
- investigating Apr 26, 2026, 08:02 PM UTC
We are investigating increased latency on some RPC requests on DEVNET
- identified Apr 26, 2026, 09:06 PM UTC
The issue has been identified and we have applied a fix, should see gradual improvement within the next 20-30 minutes
- resolved Apr 26, 2026, 10:03 PM UTC
This incident has been resolved, latencies have returned to normal
Partial outage for RPCs using Gatekeeper endpoint (beta.helius-rpc.com) for Frankfurt
Affected: RPC
Timeline · 3 updates
- investigating Apr 25, 2026, 04:21 AM UTC
Frankfurt nodes were timing out incoming requests from beta.helius-rpc.com endpoint (Gatekeeper Beta)
- monitoring Apr 25, 2026, 04:22 AM UTC
Frankfurt traffic will now fallback to Amsterdam
- resolved Apr 25, 2026, 04:48 AM UTC
Traffic to Frankfurt is no longer rerouted and is operational
LaserStream Preprocessed Transactions partially degraded
Affected: LaserStream
Timeline · 3 updates
- investigating Apr 21, 2026, 05:50 PM UTC
LaserStream Preprocessed Transactions is currently down in FRA. Connecting to the FRA endpoint will fail.
- monitoring Apr 21, 2026, 06:36 PM UTC
A fix has been implemented. Customers connected to Preprocessed Transactions (Beta) in FRA might see slightly elevated latency. All transactions are streamed now.
- resolved Apr 22, 2026, 05:24 PM UTC
We have identified the root cause. A fix has been implemented. Latency for Preprocessed Transactions (Beta) in FRA has returned to normal levels.
Elevated 530 errors on api.helius.xyz and api-mainnet.helius-rpc.com from US East
Affected: Enriched APIsWebhooks
Timeline · 2 updates
- identified Apr 17, 2026, 03:15 PM UTC
This is due to routing issues at a Cloudflare PoP affecting a subset of traffic. We strongly recommend switching to https://beta.helius-rpc.com, which bypasses Cloudflare. Note: the Webhooks REST API (/v0/webhooks) is not yet supported on beta.
- resolved Apr 18, 2026, 10:12 AM UTC
This incident has been resolved.
Planned Solana DEVNET cluster restart
Affected: RPC
Timeline · 2 updates
- monitoring Apr 14, 2026, 04:19 AM UTC
The Solana DEVNET cluster has been halted due to a planned restart to rollback some feature gates. You may see stale data or increased errors as the restart progresses.
- resolved Apr 15, 2026, 04:51 AM UTC
This incident has been resolved.
Increased error rate on Devnet
Timeline · 2 updates
- identified Apr 10, 2026, 01:21 AM UTC
We have identified an issue that is impacting the shared Devnet cluster, we have deployed a fix and waiting for the issue to resolve.
- resolved Apr 10, 2026, 05:31 AM UTC
This incident has been resolved.
Elevated Latency and 504 Errors for getSignaturesForAddress (EU Region)
Affected: RPC
Timeline · 2 updates
- identified Apr 02, 2026, 08:31 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 02, 2026, 10:21 AM UTC
This incident has been resolved.
Increased DAS latency and 504 errors
Affected: DAS
Timeline · 3 updates
- identified Mar 19, 2026, 05:29 PM UTC
We have identified an issue impacting DAS that causes higher latency and 504 error in the US-West region.
- monitoring Mar 19, 2026, 05:29 PM UTC
A fix has been implemented and the errors have subsided we are monitoring the situation.
- resolved Mar 19, 2026, 05:57 PM UTC
This incident has been resolved, the issue lasted from 17:13 to 17:26 UTC and the root cause was a network issue in the Pitt region.
We are investigating increased latency on account based RPC methods (getProgramAccounts, getTokenLargestAccounts, getTokenAccountsByOwner, etc)
Timeline · 2 updates
- identified Mar 18, 2026, 06:05 PM UTC
The issue has been identified.
- resolved Mar 18, 2026, 06:27 PM UTC
This incident has been resolved as of 14:03 ET