Helius experienced a critical incident on September 2, 2026 affecting RPC and DAS and 1 more component, lasting 12h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 02, 2026, 09:46 AM UTC
We are currently investigating this issue.
- identified Sep 02, 2026, 10:07 AM UTC
Issue was identified to be a fork on the network due to a feature activation causing an outage. Working on bringing everything back within the next 15 minutes.
- identified Sep 02, 2026, 10:16 AM UTC
Laserstream is up, expect slightly higher latency as it recovers.
- identified Sep 02, 2026, 10:27 AM UTC
Some RPCs are being rerouted to AMS and FRA, RPC services are partially recovering.
- identified Sep 02, 2026, 10:53 AM UTC
RPCs are partially recovering
- identified Sep 02, 2026, 11:14 AM UTC
WSS is operational on mainnet.helius-rpc.com, partially operational on beta.helius-rpc.com
- monitoring Sep 02, 2026, 11:23 AM UTC
System has mostly recovered and is operational, with degraded performance for the DAS API and limited replay history available for Laserstream. The team will continue to monitor.
- monitoring Sep 02, 2026, 05:10 PM UTC
System has mostly recovered and is operational, limited replay history available for Laserstream. The team will continue to monitor.
- monitoring Sep 02, 2026, 05:10 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 02, 2026, 10:46 PM UTC
This incident has been resolved.