Hebbia incident

Increase error rates for some single tenants

Ongoing since 04:14 PM UTC, affecting US Tenant.

monitoring Nov 12, 2026, 04:56 PM UTC

A fix has been implemented. We are currently monitoring the system to ensure stability. We will provide a final update once we confirm the issue is fully resolved.

Started
Nov 12, 2026, 04:14 PM UTC
Resolved
Ongoing
Duration
● 1h 41m
Detected by Pingoru
Nov 12, 2026, 04:14 PM UTC

Affected components

US Tenant

Update timeline

  1. monitoring Nov 12, 2026, 04:44 PM UTC

    A fix has been implemented. and we are currently monitoring the system to ensure stability. We will provide a final update once we confirm the issue is fully resolved.

  2. monitoring Nov 12, 2026, 04:56 PM UTC

    A fix has been implemented. We are currently monitoring the system to ensure stability. We will provide a final update once we confirm the issue is fully resolved.

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