Heart Internet incident

Cluster 40 (web85, 86, 87, 88), Cluster 41 (web90, 91, 92, 93), and 3 other services are down

Major Resolved View vendor source →

Heart Internet experienced a major incident on August 1, 2026 affecting Shared Hosting Servers (Cluster 40 (web85, 86, 87, 88)) and Shared Hosting Servers (Cluster 41 (web90, 91, 92, 93)) and 1 more component, lasting 12h 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2026, 06:57 AM UTC
Resolved
Aug 01, 2026, 07:11 PM UTC
Duration
12h 13m
Detected by Pingoru
Aug 01, 2026, 06:57 AM UTC

Affected components

Shared Hosting Servers (Cluster 40 (web85, 86, 87, 88))Shared Hosting Servers (Cluster 41 (web90, 91, 92, 93))Shared Hosting Servers (Cluster 42 (web95, 96, 97, 98))Shared Hosting Servers (Cluster 43 (web239, 240, 241, 242))Shared Hosting Servers (Cluster 47 (web16, 17, 18, 19))

Update timeline

  1. investigating Aug 01, 2026, 06:57 AM UTC

    Cluster 40 (web85, 86, 87, 88) and Cluster 41 (web90, 91, 92, 93) went down.

  2. resolved Aug 01, 2026, 07:11 PM UTC

    Cluster 41 (web90, 91, 92, 93) recovered.