Heart Internet incident

Cluster 11 (web37, 38, 39, ...

Resolved after 17 hours 39 minutes, affecting Shared Hosting Servers (Cluster 11 (web37, 38, 39, 40, 41)) and Shared Hosting Servers (Cluster 39 (web80, 81, 82, 83)) and 1 more, on July 31, 2026.

investigating Jul 31, 2026, 12:22 AM UTC

Cluster 11 (web37, 38, 39, 40, 41) went down.

Started
Jul 31, 2026, 12:22 AM UTC
Resolved
Jul 31, 2026, 06:02 PM UTC
Duration
17h 39m
Detected by Pingoru
Jul 31, 2026, 12:22 AM UTC

Affected components

Shared Hosting Servers (Cluster 11 (web37, 38, 39, 40, 41))Shared Hosting Servers (Cluster 39 (web80, 81, 82, 83))Shared Hosting Servers (Cluster 40 (web85, 86, 87, 88))Shared Hosting Servers (Cluster 41 (web90, 91, 92, 93))Shared Hosting Servers (Cluster 42 (web95, 96, 97, 98))Shared Hosting Servers (Cluster 43 (web239, 240, 241, 242))

Update timeline

  1. investigating Jul 31, 2026, 12:22 AM UTC

    Cluster 11 (web37, 38, 39, 40, 41) went down.

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