Heart Internet experienced a major incident on March 13, 2026 affecting Shared Hosting Servers (Cluster 10 (web32, 33, 34, 35, 36)), lasting 1m. The incident has been resolved; the full update timeline is below.
Affected components
Shared Hosting Servers (Cluster 10 (web32, 33, 34, 35, 36))
Update timeline
- investigating Mar 13, 2026, 07:00 PM UTC
Cluster 10 (web32, 33, 34, 35, 36) went down.
- resolved Mar 13, 2026, 07:01 PM UTC
Cluster 10 (web32, 33, 34, 35, 36) recovered.