Heart Internet incident

Email Connectivity

Minor Resolved View vendor source →

Heart Internet experienced a minor incident on April 27, 2026 affecting Overall Service Status (Heart Internet - Shared Mail), lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 10:31 AM UTC
Resolved
Apr 27, 2026, 12:06 PM UTC
Duration
1h 35m
Detected by Pingoru
Apr 27, 2026, 10:31 AM UTC

Affected components

Overall Service Status (Heart Internet - Shared Mail)

Update timeline

  1. investigating Apr 27, 2026, 10:31 AM UTC

    We are aware of some intermittent connecticity to imap.extendcp.co.uk. Our platform team are working on this as a priority.