Affected components
Overall Service Status (Heart Internet - Shared Mail)
Update timeline
- investigating Apr 27, 2026, 10:31 AM UTC
We are aware of some intermittent connecticity to imap.extendcp.co.uk. Our platform team are working on this as a priority.
- resolved Apr 27, 2026, 12:06 PM UTC
Update - The issue has now been resolved, and everything should be back to normal. We wiill continue to monitor things from our side. The incident was caused by a sudden spike in traffic to the server, which triggered our DDoS protection and traffic filtering systems.
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