Resolved after 1 day 7 hours, affecting Overall Service Status (Heart Internet - Shared Mail), on June 28, 2026.
We've had reports of some customers not being able to login to their mailboxes. Our team are aware and investigating urgently. Update 11:00 - we've identified the root cause, and a fix has been applied, we will continue working to ensure stability and will update again once fully resolved.
Affected components
Update timeline
- investigating Jun 28, 2026, 08:53 AM UTC
We've had reports of some customers not being able to login to their mailboxes. Our team are aware and investigating urgently. Update 11:00 - we've identified the root cause, and a fix has been applied, we will continue working to ensure stability and will update again once fully resolved.
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