Heart Internet incident

Cluster 56 (web197, 198, 19...

Major Resolved View vendor source →

Heart Internet experienced a major incident on April 23, 2026 affecting Shared Hosting Servers (Cluster 56 (web197, 198, 199, 200)), lasting 9h 25m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 02:19 PM UTC
Resolved
Apr 23, 2026, 11:45 PM UTC
Duration
9h 25m
Detected by Pingoru
Apr 23, 2026, 02:19 PM UTC

Affected components

Shared Hosting Servers (Cluster 56 (web197, 198, 199, 200))

Update timeline

  1. investigating Apr 23, 2026, 02:19 PM UTC

    Cluster 56 (web197, 198, 199, 200) went down.

  2. resolved Apr 23, 2026, 11:45 PM UTC

    Cluster 56 (web197, 198, 199, 200) recovered.