Heart Internet incident

Cluster 23 (web244, 245, 24...

Major Resolved View vendor source →

Heart Internet experienced a major incident on March 23, 2026 affecting Shared Hosting Servers (Cluster 23 (web244, 245, 246, 247, 248)) and Shared Hosting Servers (Cluster 25 (web105, 106, 107, 108)) and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2026, 11:17 AM UTC
Resolved
Mar 23, 2026, 11:23 AM UTC
Duration
6m
Detected by Pingoru
Mar 23, 2026, 11:17 AM UTC

Affected components

Shared Hosting Servers (Cluster 23 (web244, 245, 246, 247, 248))Shared Hosting Servers (Cluster 25 (web105, 106, 107, 108))Shared Hosting Servers (Cluster 33 (web140, 141, 142))Shared Hosting Servers (Cluster 39 (web80, 81, 82, 83))Shared Hosting Servers (Cluster 43 (web239, 240, 241, 242))Shared Hosting Servers (Cluster 45 (web6, 7, 8, 9))Shared Hosting Servers (Cluster 46 (web11, 12, 13, 14))Shared Hosting Servers (Cluster 48 (web21, 22, 23, 24))Shared Hosting Servers (Cluster 51 (web62, 63, 64, 65))

Update timeline

  1. investigating Mar 23, 2026, 11:17 AM UTC

    Cluster 23 (web244, 245, 246, 247, 248), Cluster 25 (web105, 106, 107, 108), Cluster 33 (web140, 141, 142), and 5 other resources went down.

  2. resolved Mar 23, 2026, 11:23 AM UTC

    Cluster 51 (web62, 63, 64, 65) recovered.