Heart Internet experienced a major incident on March 26, 2026 affecting Shared Hosting Servers (Cluster 13 (web47, 48, 49, 50)), lasting 1h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Shared Hosting Servers (Cluster 13 (web47, 48, 49, 50))
Update timeline
- investigating Mar 26, 2026, 05:13 PM UTC
Cluster 13 (web47, 48, 49, 50) went down.
- resolved Mar 26, 2026, 07:04 PM UTC
Cluster 13 (web47, 48, 49, 50) recovered.