Heart Internet incident

Cluster 35 (web150, 151, 15...

Major Resolved View vendor source →

Heart Internet experienced a major incident on March 30, 2026 affecting Shared Hosting Servers (Cluster 35 (web150, 151, 152)) and Shared Hosting Servers (Shared cPanel - Server 3), lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 02:59 AM UTC
Resolved
Mar 30, 2026, 05:51 AM UTC
Duration
2h 52m
Detected by Pingoru
Mar 30, 2026, 02:59 AM UTC

Affected components

Shared Hosting Servers (Cluster 35 (web150, 151, 152))Shared Hosting Servers (Shared cPanel - Server 3)

Update timeline

  1. investigating Mar 30, 2026, 02:59 AM UTC

    Shared cPanel - Server 3 went down.

  2. resolved Mar 30, 2026, 05:51 AM UTC

    Cluster 35 (web150, 151, 152) recovered.

  3. resolved Mar 30, 2026, 05:51 AM UTC

    Cluster 35 (web150, 151, 152) recovered.