Heart Internet incident

Cluster 24 (web100, 101, 10...

Major Resolved View vendor source →

Heart Internet experienced a major incident on April 7, 2026 affecting Shared Hosting Servers (Cluster 24 (web100, 101, 102, 103)), lasting 15h 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 08:04 AM UTC
Resolved
Apr 07, 2026, 11:55 PM UTC
Duration
15h 51m
Detected by Pingoru
Apr 07, 2026, 08:04 AM UTC

Affected components

Shared Hosting Servers (Cluster 24 (web100, 101, 102, 103))

Update timeline

  1. investigating Apr 07, 2026, 08:04 AM UTC

    Cluster 24 (web100, 101, 102, 103) went down.

  2. resolved Apr 07, 2026, 11:55 PM UTC

    Cluster 24 (web100, 101, 102, 103) recovered.

  3. resolved Apr 07, 2026, 11:55 PM UTC

    Cluster 24 (web100, 101, 102, 103) recovered.