Heart Internet incident

Shared cPanel - Server 3 is...

Major Resolved View vendor source →

Heart Internet experienced a major incident on April 12, 2026 affecting Shared Hosting Servers (Shared cPanel - Server 3), lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2026, 11:29 PM UTC
Resolved
Apr 12, 2026, 11:35 PM UTC
Duration
6m
Detected by Pingoru
Apr 12, 2026, 11:29 PM UTC

Affected components

Shared Hosting Servers (Shared cPanel - Server 3)

Update timeline

  1. investigating Apr 12, 2026, 11:29 PM UTC

    Shared cPanel - Server 3 went down.

  2. resolved Apr 12, 2026, 11:35 PM UTC

    Shared cPanel - Server 3 recovered.