Heart Internet experienced a major incident on April 19, 2026 affecting Shared Hosting Servers (Cluster 24 (web100, 101, 102, 103)), lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Shared Hosting Servers (Cluster 24 (web100, 101, 102, 103))
Update timeline
- investigating Apr 19, 2026, 09:04 PM UTC
Cluster 24 (web100, 101, 102, 103) went down.
- resolved Apr 19, 2026, 09:14 PM UTC
Cluster 24 (web100, 101, 102, 103) recovered.