Heart Internet incident

Cluster 26 (web110, 111, 11...

Major Resolved View vendor source →

Heart Internet experienced a major incident on April 20, 2026 affecting Shared Hosting Servers (Cluster 26 (web110, 111, 112, 113)), lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 04:35 PM UTC
Resolved
Apr 20, 2026, 04:44 PM UTC
Duration
9m
Detected by Pingoru
Apr 20, 2026, 04:35 PM UTC

Affected components

Shared Hosting Servers (Cluster 26 (web110, 111, 112, 113))

Update timeline

  1. investigating Apr 20, 2026, 04:35 PM UTC

    Cluster 26 (web110, 111, 112, 113) went down.

  2. resolved Apr 20, 2026, 04:44 PM UTC

    Cluster 26 (web110, 111, 112, 113) recovered.