Heart Internet experienced a minor incident on May 8, 2026 affecting Overall Service Status (Heart Internet - Services), lasting 6d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Overall Service Status (Heart Internet - Services)
Update timeline
- investigating May 08, 2026, 08:48 PM UTC
We are aware of an issue affecting logins to Managed WordPress 2026 packages. Websites themselves remain fully operational; however, the SSO link within the control panel is currently not logging users in automatically as expected. Our platform team is actively investigating and working on a fix. We apologise for any inconvenience caused in the meantime.
- resolved May 15, 2026, 09:57 AM UTC
This issus has now been resolved