Resolved after 19 hours 4 minutes, affecting section-234514 (Heart Internet - Shared Mail), on September 7, 2026.
Edit - the issue has now been resolved, we will continue to monitor the mail platform.
Affected components
section-234514 (Heart Internet - Shared Mail)
Update timeline
- investigating Sep 07, 2026, 01:15 PM UTC
We're currently investigating an issue with incoming mail being delayed. Our SRE team are engaged and working on resolution.
- resolved Sep 08, 2026, 08:19 AM UTC
Edit - the issue has now been resolved, we will continue to monitor the mail platform.
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