Heap incident

Some users unable to login

Minor Resolved View vendor source →

Heap experienced a minor incident on July 14, 2025 affecting App, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2025, 06:18 PM UTC
Resolved
Jul 14, 2025, 06:26 PM UTC
Duration
8m
Detected by Pingoru
Jul 14, 2025, 06:18 PM UTC

Affected components

App

Update timeline

  1. investigating Jul 14, 2025, 06:18 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 14, 2025, 06:26 PM UTC

    This has been resolved