Heap incident

Customers with multiple environments or saved properties are experiencing loading latency

Minor Resolved View vendor source →

Heap experienced a minor incident on June 17, 2026 affecting App, lasting 16h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 02:45 PM UTC
Resolved
Jun 18, 2026, 06:58 AM UTC
Duration
16h 12m
Detected by Pingoru
Jun 17, 2026, 02:45 PM UTC

Affected components

App

Update timeline

  1. investigating Jun 17, 2026, 02:45 PM UTC

    We are currently investigating this issue.

  2. resolved Jun 18, 2026, 06:58 AM UTC

    This incident has been resolved