Healthy Roster Outage History

Healthy Roster is up right now

Pingoru has recorded 47 incidents for Healthy Roster: 3 in the last 12 months and 0 in the last 90 days.

Source: status.healthyroster.com

47incidents recorded
3last 12 months
0last 90 days
11 hourstypical duration

Incidents, newest first

Major March 31, 2026 Healthy Roster EMR Slowdown 1d 7h Healthy Roster Dashboard, Healthy Roster Messaging, Healthy Roster Surveys, Healthy Roster Integrations and 1 more

Started Mar 31, 2026, 01:37 PM UTC· resolved Apr 01, 2026, 09:01 PM UTC

  1. identified Mar 31, 2026, 01:37 PM UTC

    We are currently investigating an issue related to some users reporting slow loading in the EMR.

  2. monitoring Mar 31, 2026, 05:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 31, 2026, 07:33 PM UTC

    We are continuing to monitor for any further issues.

  4. investigating Apr 01, 2026, 12:22 PM UTC

    We are continuing to investigate and implement fixes related to a slowdown in the Healthy Roster EMR.

  5. identified Apr 01, 2026, 05:41 PM UTC

    We are continuing to make changes to improve loading times and reduce crashes in the Healthy Roster EMR.

  6. monitoring Apr 01, 2026, 07:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Apr 01, 2026, 09:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 3, 2026 Form Submission Timeouts 1h 3m Healthy Roster Dashboard, Healthy Roster Mobile Applications

Started Mar 03, 2026, 02:42 PM UTC· resolved Mar 03, 2026, 03:45 PM UTC

  1. investigating Mar 03, 2026, 02:42 PM UTC

    We are investigating reports that some users are experiencing timeout errors when submitting custom forms. While the forms are saving successfully, users may see error messages on the front end during submission.

  2. monitoring Mar 03, 2026, 03:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 03, 2026, 03:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 14, 2026 Web Dashboard Down 1h 13m Healthy Roster Dashboard

Started Jan 14, 2026, 03:05 PM UTC· resolved Jan 14, 2026, 04:18 PM UTC

  1. investigating Jan 14, 2026, 03:05 PM UTC

    The web dashboard is currently unavailable for the Healthy Roster EMR. We are investigating the root cause.

  2. investigating Jan 14, 2026, 03:16 PM UTC

    Services are back to operational, but we are continuing to investigate this issue.

  3. resolved Jan 14, 2026, 04:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 30, 2025 Application Performance Issues 19h 1m Healthy Roster Dashboard, Healthy Roster Messaging, Healthy Roster Surveys, Healthy Roster Integrations and 1 more

Started Sep 30, 2025, 06:19 PM UTC· resolved Oct 01, 2025, 01:21 PM UTC

  1. investigating Sep 30, 2025, 06:19 PM UTC

    We have received reports from some users of application performance issues. We are currently investigating.

  2. investigating Sep 30, 2025, 06:19 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 30, 2025, 07:08 PM UTC

    We have identified the issue and are working on a resolution.

  4. monitoring Oct 01, 2025, 12:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 01, 2025, 01:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 8, 2025 Issues Fetching Problems 4h 26m Healthy Roster Dashboard, Healthy Roster Mobile Applications

Started Sep 08, 2025, 07:31 PM UTC· resolved Sep 08, 2025, 11:57 PM UTC

  1. investigating Sep 08, 2025, 07:31 PM UTC

    We have received reports of customers experiencing issues with fetching problem details and problem timelines. We are currently investigating the root cause.

  2. monitoring Sep 08, 2025, 07:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 08, 2025, 11:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 19, 2025 Performance Issues 6h 8m Healthy Roster Dashboard, Healthy Roster Mobile Applications

Started Aug 19, 2025, 07:45 PM UTC· resolved Aug 20, 2025, 01:54 AM UTC

  1. investigating Aug 19, 2025, 07:45 PM UTC

    We have noticed performance issues with the application. We are currently investigating solutions.

  2. resolved Aug 20, 2025, 01:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 11, 2025 Issue: Missing Injuries in Search Results 1h 28m Healthy Roster Dashboard

Started Aug 11, 2025, 12:22 PM UTC· resolved Aug 11, 2025, 01:50 PM UTC

  1. identified Aug 11, 2025, 12:22 PM UTC

    We are aware of an issue where some injuries/problems are not appearing in search results. This is due to a search filter that was unintentionally set to exclude injuries linked to incident reports by default. As a temporary workaround, users can manually adjust the search filter to include these injuries, which will restore the missing results. Our team is actively working on a fix and will deploy it as soon as possible. We’ll provide an update once the issue is resolved.

  2. resolved Aug 11, 2025, 01:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 14, 2025 Intermittent Errors 1h 33m Healthy Roster Dashboard, Healthy Roster Messaging, Healthy Roster Mobile Applications

Started May 14, 2025, 04:57 PM UTC· resolved May 14, 2025, 06:30 PM UTC

  1. identified May 14, 2025, 04:57 PM UTC

    Our Web Application Firewall vendor is experiencing issues which is resulting in intermittent errors when attempting to access Healthy Roster. We are monitoring their resolution to the issue and will update our status accordingly.

  2. resolved May 14, 2025, 06:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 24, 2025 Schedules Loading Slowly 3h 43m Healthy Roster Dashboard, Healthy Roster Mobile Applications

Started Mar 24, 2025, 08:11 PM UTC· resolved Mar 24, 2025, 11:54 PM UTC

  1. identified Mar 24, 2025, 08:11 PM UTC

    Schedules are currently loading slowly for some users. We are investigating the issue.

  2. resolved Mar 24, 2025, 11:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 24, 2025 Login Issues 13m Healthy Roster Dashboard, Healthy Roster Mobile Applications

Started Feb 24, 2025, 04:40 PM UTC· resolved Feb 24, 2025, 04:53 PM UTC

  1. identified Feb 24, 2025, 04:40 PM UTC

    Some users are experiencing errors when attempting to log in. We are working to resolve the issue.

  2. resolved Feb 24, 2025, 04:53 PM UTC

    Issue has been resolved

Read the full incident report →

Critical January 20, 2025 Web Application Down 5m Healthy Roster Dashboard

Started Jan 20, 2025, 04:15 PM UTC· resolved Jan 20, 2025, 04:21 PM UTC

  1. investigating Jan 20, 2025, 04:15 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 20, 2025, 04:21 PM UTC

    A deployment issue resulted in a temporary issue which was resolved quickly. Application issues should now be resolved.

Read the full incident report →

Minor January 13, 2025 Message Group Creation Delay 6d 19h Healthy Roster Messaging

Started Jan 13, 2025, 08:03 PM UTC· resolved Jan 20, 2025, 03:15 PM UTC

  1. identified Jan 13, 2025, 08:03 PM UTC

    We are experiencing long delays in the creation of message groups for new athletes loaded into the system. As a result some newly added users may not be able to use messaging for some time after their athlete record has been added. We are working on resolving the issue, though we expect it might take multiple days before we are fully caught up. The rest of the system is unaffected by the issue.

  2. resolved Jan 20, 2025, 03:15 PM UTC

    This incident has been resolved.

Read the full incident report →