Healthy Roster incident

Form Submission Timeouts

Resolved after 1 hour 3 minutes, affecting Healthy Roster Dashboard and Healthy Roster Mobile Applications, on March 3, 2026.

monitoring Mar 03, 2026, 03:24 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 03, 2026, 02:42 PM UTC
Resolved
Mar 03, 2026, 03:45 PM UTC
Duration
1h 3m
Detected by Pingoru
Mar 03, 2026, 02:42 PM UTC

Affected components

Healthy Roster DashboardHealthy Roster Mobile Applications

Update timeline

  1. investigating Mar 03, 2026, 02:42 PM UTC

    We are investigating reports that some users are experiencing timeout errors when submitting custom forms. While the forms are saving successfully, users may see error messages on the front end during submission.

  2. monitoring Mar 03, 2026, 03:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 03, 2026, 03:45 PM UTC

    This incident has been resolved.

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