Resolved after 1 day 7 hours, affecting Healthy Roster Dashboard and Healthy Roster Messaging and 1 more, on March 31, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Mar 31, 2026, 01:37 PM UTC
We are currently investigating an issue related to some users reporting slow loading in the EMR.
- monitoring Mar 31, 2026, 05:48 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 31, 2026, 07:33 PM UTC
We are continuing to monitor for any further issues.
- investigating Apr 01, 2026, 12:22 PM UTC
We are continuing to investigate and implement fixes related to a slowdown in the Healthy Roster EMR.
- identified Apr 01, 2026, 05:41 PM UTC
We are continuing to make changes to improve loading times and reduce crashes in the Healthy Roster EMR.
- monitoring Apr 01, 2026, 07:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 01, 2026, 09:01 PM UTC
This incident has been resolved.
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