Healthy Roster incident

Issues Fetching Problems

Resolved after 4 hours 26 minutes, affecting Healthy Roster Dashboard and Healthy Roster Mobile Applications, on September 8, 2025.

monitoring Sep 08, 2025, 07:48 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 08, 2025, 07:31 PM UTC
Resolved
Sep 08, 2025, 11:57 PM UTC
Duration
4h 26m
Detected by Pingoru
Sep 08, 2025, 07:31 PM UTC

Affected components

Healthy Roster DashboardHealthy Roster Mobile Applications

Update timeline

  1. investigating Sep 08, 2025, 07:31 PM UTC

    We have received reports of customers experiencing issues with fetching problem details and problem timelines. We are currently investigating the root cause.

  2. monitoring Sep 08, 2025, 07:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 08, 2025, 11:57 PM UTC

    This incident has been resolved.

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