Healthy Roster incident

Application Performance Issues

Resolved after 19 hours 1 minute, affecting Healthy Roster Dashboard and Healthy Roster Messaging and 1 more, on September 30, 2025.

monitoring Oct 01, 2025, 12:39 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 30, 2025, 06:19 PM UTC
Resolved
Oct 01, 2025, 01:21 PM UTC
Duration
19h 1m
Detected by Pingoru
Sep 30, 2025, 06:19 PM UTC

Affected components

Healthy Roster DashboardHealthy Roster MessagingHealthy Roster SurveysHealthy Roster IntegrationsHealthy Roster Mobile Applications

Update timeline

  1. investigating Sep 30, 2025, 06:19 PM UTC

    We have received reports from some users of application performance issues. We are currently investigating.

  2. investigating Sep 30, 2025, 06:19 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 30, 2025, 07:08 PM UTC

    We have identified the issue and are working on a resolution.

  4. monitoring Oct 01, 2025, 12:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 01, 2025, 01:21 PM UTC

    This incident has been resolved.

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