Healthy Roster incident

Issue: Missing Injuries in Search Results

Resolved after 1 hour 28 minutes, affecting Healthy Roster Dashboard, on August 11, 2025.

identified Aug 11, 2025, 12:22 PM UTC

We are aware of an issue where some injuries/problems are not appearing in search results. This is due to a search filter that was unintentionally set to exclude injuries linked to incident reports by default. As a temporary workaround, users can manually adjust the search filter to include these injuries, which will restore the missing results. Our team is actively working on a fix and will deploy it as soon as possible. We’ll provide an update once the issue is resolved.

Started
Aug 11, 2025, 12:22 PM UTC
Resolved
Aug 11, 2025, 01:50 PM UTC
Duration
1h 28m
Detected by Pingoru
Aug 11, 2025, 12:22 PM UTC

Affected components

Healthy Roster Dashboard

Update timeline

  1. identified Aug 11, 2025, 12:22 PM UTC

    We are aware of an issue where some injuries/problems are not appearing in search results. This is due to a search filter that was unintentionally set to exclude injuries linked to incident reports by default. As a temporary workaround, users can manually adjust the search filter to include these injuries, which will restore the missing results. Our team is actively working on a fix and will deploy it as soon as possible. We’ll provide an update once the issue is resolved.

  2. resolved Aug 11, 2025, 01:50 PM UTC

    This incident has been resolved.

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