HealthLink incident

HealthLink Smart Form - Northland DHB eReferrals, HealthLink Smart Form - Northland Internal Referrals (not for in-patients), RMS Lite - Northland DHB — NDHB eReferrals and RMSLite Outage

Resolved after 7 minutes, affecting HealthLink Smart Form - Northland Internal Referrals (not for in-patients) and HealthLink Smart Form - Northland DHB eReferrals and 1 more, on June 7, 2026.

monitoring Jun 07, 2026, 11:08 PM UTC

Restated NDHB RMSLite Service. Can see the successful submissions for NDHB ereferrals.

Started: Jun 07, 2026, 11:01 PM UTC
Resolved: Jun 07, 2026, 11:09 PM UTC
Duration: 7m
Detected by Pingoru: Jun 07, 2026, 11:01 PM UTC

Affected components

HealthLink Smart Form - Northland Internal Referrals (not for in-patients)HealthLink Smart Form - Northland DHB eReferralsRMS Lite - Northland DHB

Update timeline

investigating Jun 07, 2026, 11:01 PM UTC

Customers are not able to Submit NDHB ereferrals and RMSLite
investigating Jun 07, 2026, 11:03 PM UTC

We are continuing to investigate this issue.
monitoring Jun 07, 2026, 11:08 PM UTC

Restated NDHB RMSLite Service. Can see the successful submissions for NDHB ereferrals.
resolved Jun 07, 2026, 11:09 PM UTC

Incident resolved.

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