HealthLink incident

NPHO Primary Mental Health Outage

Resolved after 6 hours 34 minutes, affecting HealthLink Smart Form - NPHO Primary Mental Health, on July 13, 2026.

identified Jul 13, 2026, 04:11 AM UTC

The issue is identified and the fix will be implemented tonight(13/07/2026).

Started
Jul 13, 2026, 03:54 AM UTC
Resolved
Jul 13, 2026, 10:28 AM UTC
Duration
6h 34m
Detected by Pingoru
Jul 13, 2026, 03:54 AM UTC

Affected components

HealthLink Smart Form - NPHO Primary Mental Health

Update timeline

  1. investigating Jul 13, 2026, 03:54 AM UTC

    Customers will have issues launching/submitting the NPHO Primary Mental Health form

  2. identified Jul 13, 2026, 04:11 AM UTC

    The issue is identified and the fix will be implemented tonight(13/07/2026).

  3. resolved Jul 13, 2026, 10:28 AM UTC

    Incident resolved.

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