HealthLink incident

NZ Forms Submission Failure

Resolved after 2 hours 27 minutes, affecting HealthLink Smart Form - Capital and Coast DHB eReferrals and HealthLink Smart Form - Hawke's Bay DHB eReferrals and 1 more, on July 28, 2026.

monitoring Jul 29, 2026, 12:55 AM UTC

Services are operational and we are monitoring

Started
Jul 28, 2026, 10:48 PM UTC
Resolved
Jul 29, 2026, 01:16 AM UTC
Duration
2h 27m
Detected by Pingoru
Jul 28, 2026, 10:48 PM UTC

Affected components

HealthLink Smart Form - Capital and Coast DHB eReferralsHealthLink Smart Form - Hawke's Bay DHB eReferralsHealthLink Smart Form - Northland DHB eReferralsHealthLink Smart Form - Wairarapa DHB eReferralsHealthLink Smart Form - NHI Lookup

Update timeline

  1. investigating Jul 28, 2026, 10:48 PM UTC

    Customers will not be able to submit below affected services.

  2. investigating Jul 28, 2026, 11:52 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 28, 2026, 11:53 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jul 29, 2026, 12:55 AM UTC

    Services are operational and we are monitoring

  5. resolved Jul 29, 2026, 01:16 AM UTC

    The issue is now resolved.

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