HealthLink incident

NDHB RMSLite Outage

Resolved after 22 minutes, affecting HealthLink Smart Form - Northland Internal Referrals (not for in-patients) and HealthLink Smart Form - Northland DHB eReferrals and 1 more, on July 30, 2026.

monitoring Jul 30, 2026, 10:12 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 30, 2026, 10:09 PM UTC
Resolved
Jul 30, 2026, 10:32 PM UTC
Duration
22m
Detected by Pingoru
Jul 30, 2026, 10:09 PM UTC

Affected components

HealthLink Smart Form - Northland Internal Referrals (not for in-patients)HealthLink Smart Form - Northland DHB eReferralsRMS Lite - Northland DHB

Update timeline

  1. investigating Jul 30, 2026, 10:09 PM UTC

    Healthlink customers will encounter NDHB Healthlink form submission failures.

  2. identified Jul 30, 2026, 10:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 30, 2026, 10:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 30, 2026, 10:32 PM UTC

    The issue is resolved now.

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