HealthLink incident

Australia - HealthLink Smart Forms and HealthLink Portal Outage

Resolved after 38 minutes, affecting HealthLink Smart Forms Homepage (AU) and HealthLink Smart Forms (AU) and 1 more, on September 16, 2026.

monitoring Sep 16, 2026, 07:53 AM UTC

We are continuing to monitor for any further issues.

Started
Sep 16, 2026, 07:19 AM UTC
Resolved
Sep 16, 2026, 07:58 AM UTC
Duration
38m
Detected by Pingoru
Sep 16, 2026, 07:19 AM UTC

Affected components

HealthLink Smart Forms Homepage (AU)HealthLink Smart Forms (AU)My HealthLink Portal (AU)

Update timeline

  1. investigating Sep 16, 2026, 07:19 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 16, 2026, 07:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 16, 2026, 07:53 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 16, 2026, 07:58 AM UTC

    This incident has been resolved.

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