Healthie incident

Sandbox - Issues associated with API key operations for select users

Resolved after 40 minutes, affecting Healthie (Production) (API) and Healthie (Sandbox) (API), on August 20, 2026.

resolved Aug 20, 2026, 06:45 PM UTC

This issue should now be resolved and API key operations should be working normally.

Affected components

Healthie (Production) (API)Healthie (Sandbox) (API)

investigating Aug 20, 2026, 06:05 PM UTC

We are investigating an issue in our sandbox environment that is preventing some API key operations.
investigating Aug 20, 2026, 06:05 PM UTC

We are investigating an issue in our sandbox environment that is preventing some API key operations.
resolved Aug 20, 2026, 06:45 PM UTC

This issue should now be resolved and API key operations should be working normally.
resolved Aug 20, 2026, 06:45 PM UTC

This issue should now be resolved and API key operations should be working normally.
resolved Aug 20, 2026, 06:45 PM UTC

This issue should now be resolved and API key operations should be working normally.

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