Resolved after 1 hour 16 minutes, on October 26, 2026.
Fix is in place and we're no longer seeing errors when attempting to send or view faxes.
Update timeline
- identified Oct 26, 2026, 06:01 PM UTC
Sfax, our faxing provider, is experiencing a degradation in services that's causing an internal server error to occur when attempting to send faxes. They're actively investigating and we're monitoring for updates.
- identified Oct 26, 2026, 06:01 PM UTC
Sfax, our faxing provider, is experiencing a degradation in services that's causing an internal server error to occur when attempting to send faxes. They're actively investigating and we're monitoring for updates.
- identified Oct 26, 2026, 06:10 PM UTC
Sfax's investigation is still ongoing. Attempting to view newly received faxes may also result in an error while their team works on restoring service.
- identified Oct 26, 2026, 06:10 PM UTC
Sfax's investigation is still ongoing. Attempting to view newly received faxes may also result in an error while their team works on restoring service.
- resolved Oct 26, 2026, 07:17 PM UTC
Fix is in place and we're no longer seeing errors when attempting to send or view faxes.
- resolved Oct 26, 2026, 07:17 PM UTC
Fix is in place and we're no longer seeing errors when attempting to send or view faxes.
- resolved Oct 26, 2026, 07:17 PM UTC
Fix is in place and we're no longer seeing errors when attempting to send or view faxes.
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